Search Hotels Near Hermann Park, Houston

"Staff could have "

"Rude staff..gave me a rusty and greasy pan. I ask to replace them the staff says they’re all the same. I was shock. the next morning the car right next to my car 4 tires got stolen. It’s not safe to stay in this hotel. I ask to refund my money and move to an other hotel. Never stay again in this hotel. the hotel smell terrible. Absolutely not recommended."

"The room was fine, although the assistant manager was very rude and inhumane. "

"Great location. "

"Staff was horrible "

"Pool was warm and clean. Hot tub was nice. Rooms were clean. "

"This is our second visit to this particular Marriott. The staff are more than accommodating! The wait staff at breakfast are amazing! "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"Great central location within the walking distance to many places. "