Search Hotels with smoking rooms in Henrietta

"We had specifically asked for a connecting room a day before we got there, when we got to the Hotel, we had to insisted that we need a connecting room, or else they would not have given us the connecting room. We were 2 families with kids in each room. We had called after our booking and also few days before we came that we would like to have connecting room. It would be nice if these requests can be looked at by the staff more seriously. "

"The staff was rude and gave zero direction they act like I was bothering them to ask where my room was even at I was misled about breakfast until after I checked in I was charged a deposit that I was not told about the room was dirty. the sheets was dirty. The whole entire hotel smelled of smoke. It was an absolute letdown to stay at this hotel."