Search Hotels Near Bill Bird Marina, Miami

"Cool staff "

"There's no water bottles or breakfast served at hotel. there is one coffee machine in the lobby and that's it. rooms are not in very good shape, ceiling in bathroom is peeling off and other items in the bathroom are barley hanging on the wall. Cleaning staff is loud and you can hear their conversations in the hallways through out the day and early morning. Noise isolation in the room is poor."

"Incredibly well run hotel. 5* service at every level. Early check in. Prompt house keeping. Run like a 5* hotel but great value. Perfect location. "

"Lovely property but for some reason it missed a beat for me. Extremely pricey so I expected it to be really on point. However there were a few snags that made me think to try other properties in the future. Received a bit of an attitude from two front desk employees and housekeeping missed my room one day. Dumb rubber bracelet key fob that they give you upon arrival for access to elevator, room, pool, etc with a caveat that should you lose or misplace it, they inflict a $25.00 replacement fee. Now at $500+ a night, rather PETTY charging you for a piece of rubber that sometimes worked unless you had it close to your cellphone which could POSSIBLY render it useless... "

"Great hotel will stay again in the future!!"

"Open to soon Missing all services that Hotels at the Room Rate have "

"The first room had a flood from an overflowed sink when we arrived. My 13 yo son slipped and fell on the floor as a result. We were switched to another room that was leaking with water from the rain and the wind was blowing through the doors. We were offered to switch to another room but at this time we were too tired. "

"The hotel is beautiful, the breakfast included could have been more fresh, perhaps with a chef led omelette station to align with the price point of the hotel room"

"This was a very unpleasant stay from the very beginning. I didn’t receive the room I reserved and the room I received was dirty and small. There was bird feces all over the balcony. The valet retrieval messaging service displayed on ticket does not work, the front desk later tells us that it doesn't work and it took another 20 minutes to retrieve our car and we were late for our dinner reservations. The bathroom body wash bottle was nearly empty and never replenished. The bathroom pocket door has a wooden hole to open from the inside and was very uncomfortable. Lastly, the manager Radmila Mitovic is has no empathy and lacks basic customer service. One of our worst experiences."