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Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna

We booked this hotel last minute as the hotel we initially booked did not meet our expectations, and it was the best decision to choose this hotel. The hospitality was outstanding from the moment we arrived, down to our departure. The staff were helpful and friendly - we enjoyed casual chats and recommendations for sightseeing. The hotel was spotless clean - lobby, room, spa, bar and restaurant. The room was well equipped. The functionality of the room was clearly designed with guests’ comfort...

We had a delightful stay here. The staff welcomed us with a delicious cinnamon ginger tea (which we liked so much that they gave us the recipe for it!) and was so friendly every time we came through the lobby. The breakfast buffet is great, the rooftop bar has a great view, and I had a wonderful massage at the spa. We also received good recommendations for food in the area (not tourist traps!). I would happily stay at this hotel again!

Excellent service

Great location in heart of the Old Town. Beds and linen are top quality. Mattress is firm but they offer a soft topper on check in which made for a very comfortable sleep. Restaurant food is fabulous and great value for money. Staff are very friendly and work hard to please you. My only negative is that, at times, it was a bit over bearing. Ms Lily and Mr Liam deserve a special mention.

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This was a lovely hotel. The staff were friendly and very helpful. The food was excellent and the cookery class a great experience. The added bonus of an upgrade to a suite for our last night just capped a perfect stay.

Great location - so much within short walking distance. In the Old Town so space at a premium meaning room without a window which was a bit claustrophobic. Very comfortable bed and bed linen. Great shower. The staff could not have been nicer or more helpful.

The location was perfect. The staff went out of their way to help. The spa provided extremely reasonably priced massages. We had arranged transfer to the airport through the hotel and when the flight time had been changed we were able to alter this at very short notice via email exchange which minimised stress. Would highly recommend!

Good property

Clean, central and everyone super helpful

Clean room, amazing host, great airport shuttle, highly recommend

The hotel location is great for exploring the old quarter. Beds are very comfortable, Aircon is superb, as is the shower. The hotel design is lovely, very well thought out. We loved the breakfast, excellent quality and great choices. I thought all the staff were great as well, very helpful . They gave us a nice introduction when we got there with lots of helpful advice about Hanoi. I appreciated Hannah helping us on our last day as well. Not all rooms have great views, but the location and...

The staff were extremely attentive and pleasant at the hotel - special mention to the staff on reception. We really enjoyed our stay. The hotel is ideally located by the old quarter and by the lake, convenient to shops and restaurants.

We have stayed at three other hotels in Hanoi previously but this one is by far and away the best! The staff are incredibly helpful and so welcoming, the facilities are great and immaculately maintained and the rooftop bar is an added bonus! The location is also perfect as it’s walking distance from the main attractions and also right by the lake. Definitely recommend this hotel to anyone looking to stay in Hanoi.