Search Hotels Near Hanes Mall, Winston-Salem

"GREAT job on renovations for this older building! The bathroom had a modern shower stall, new flooring through the entire room, comfy mattresses & pillows w/ bright white bedding, & everything smelled clean & fresh. Excellent room with all my needs met; WAY better than I expected at such an affordable price. Based on just THAT, I would've given it 5 stars. However, there was one big hiccup with check-in, though I'm hoping it isn't a "usual" occurrence. I arrived at 6:50, way past the 3PM check-in stated on my Hotels.com confirmation & the hotel's website. I was told my room wouldn't be ready for another hour because someone from housekeeping was late to work that day, causing ALL room preparations to fall behind schedule. Fine; no problem. I grabbed dinner & came back. No room yet. Two hours...no room. By the third hour, the desk manager starts cancelling reservations of people who haven't arrived yet. I'm not sure who owns &/or manages the property day-to-day, but I should think they'd have a better back-up plan when someone doesn't show up to work on time. I finally got into my room shortly after 10 PM. The ONE housekeeping person - who was hustling to do everything himself - apologized profusely as he completed mopping the floor & backed out of my room. I can't be mad at the staff that WAS there because of their colleague's lack of responsibility. I hate to think of the negative reviews this hotel will receive due to the fallout from one person pulling a no-show for work."

"Staff are friendly and helpful "

"I would definitely not recommend this place though the hotel room was very clean inside but most of the guests I guess due to the area that it was in seemed very ghetto and throughout the night you smell a hint of marijuana throughout the Halls, loud talking at 12:00 1:00 at night ,dogs barking and people hanging outside of the hotel in the parking lots .there were some people in the cars doing some things that I don't even want to imagine ,probably doing drugs or something not really sure and it just looked so dirty on the outside around the dumpster area was very filthy with trash bags all around ,no staff on duty most of the time overnight no staff at all couldn't even check out properly for no one was there at the front desk so definitely won't recommend this place if I would have known ahead of time I would have never came."

"Very nice all around. "

"No hot tub"

"Average. Nice for the price."

"It was decent"

"Friendly staff and clean facilities "

"Easy check in and always a wonderful and clean breakfast space! This is our go to hotel when we travel to Winston Salem multiple times yearly."