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Springhill Suites by Marriott Winston-Salem Hanes Mall

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Indoor pool, open 8 AM to 10 PM, pool umbrellas
Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Overview of Springhill Suites by Marriott Winston-Salem Hanes Mall

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationWilkes Regional2 min drive
  • Popular LocationHanes Mall5 min drive
  • Popular LocationNovant Health Forsyth Medical Center9 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)32 min drive

Room options

About this area

Winston-Salem

Springhill Suites by Marriott Winston-Salem Hanes Mall is located in Winston-Salem. Southeastern Center for Contemporary Art and Reynolda House Museum of American Art are cultural highlights, and some of the area's landmarks include George Black House and Brickyard and Old Salem. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Bowman Gray Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Winston-Salem travel guideOpens in a new window
Map

What's nearby

  • Wilkes Regional - 2 min drive
  • Hanes Mall - 5 min drive
  • Novant Health Forsyth Medical Center - 9 min drive
  • Wake Forest University Baptist Medical Center - 10 min drive
  • Brenner Children's - 11 min drive

Getting around

  • Charlotte-Douglas International Airport (CLT) - 88 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star hotel
At Springhill Suites by Marriott Winston-Salem Hanes Mall, you can look forward to free breakfast, dry cleaning/laundry services and a 24-hour fitness centre. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with pool umbrellas
  • Free self-parking
  • A computer station, express check-out and smoke-free property
  • Meeting rooms, a front desk safe and coffee/tea in the lobby
  • Guest reviews give top marks for the location
Room features
All guest rooms at Springhill Suites by Marriott Winston-Salem Hanes Mall offer comforts, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hairdryers
  • 42-inch LCD TVs with Netflix and premium channels
  • Separate sitting areas, mini fridges and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from ₹8,704.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Springhill Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Self-parking is free at this property.

What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM.

What time is check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Springhill Suites by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 3 miles (5 km) of Hanes Mall, Wilkes Regional and Novant Health Forsyth Medical Center. Southeastern Center for Contemporary Art and Wake Forest University Baptist Medical Center are also within 9 miles (15 km).

Can I cancel my reservation for free at Springhill Suites by Marriott Winston-Salem Hanes Mall and receive a full refund?

Yes, Springhill Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Springhill Suites by Marriott Winston-Salem Hanes Mall cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 478 out of 751 reviews
5 - Excellent 64%
Rating 4 - Good. 199 out of 751 reviews
4 - Good 26%
Rating 3 - Okay. 37 out of 751 reviews
3 - Okay 5%
Rating 2 - Poor. 24 out of 751 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 751 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

3/5 Okay

Thelma
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very bad. Like sleeping on bare springs. Otherwise, experience was good.
Stayed 1 night in Aug 2022

5/5 Excellent

Katherine
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the hotel check in were extremely accommodating and went the extra mile to ensure my stay was pleasant.
Stayed 2 nights in Aug 2022

4/5 Good

Bryan
Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean good shape not well managed.out of coffee every day and had to ask two days in a row to have room cleaned
Stayed 7 nights in Aug 2022

5/5 Excellent

Pierre
Liked: Staff & service, amenities, property conditions & facilities
Everything was just the way it was pictured
Stayed 1 night in Aug 2022

3/5 Okay

Patricia
Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was nice, the room was clean and the staff was friendly. However, the pool was out of service and there were also other inconveniences. The room reservation was for 5 people, there were only 3 towels for which we had to go down to the lobby and get. There was no housekeeping since it's only provided after a 6 night stay. The amount of garbage in the hallway from other rooms, and the smell was horrific. We were only provided 1 1/2 rolls of toilet paper, when going to the lobby to get more, they told us they didn't have any more and offered a tissue box instead. This property has the potential of being great, but with everything described above it didn't make out stay as pleasurable.
Stayed 4 nights in Aug 2022

5/5 Excellent

Renee, Heath
Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming, the hotel was clean, and the beds were so comfortable!
Stayed 1 night in Jul 2022

4/5 Good

Starr, Wake forest
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did what we needed it to do
Stayed 2 nights in Nov 2021

5/5 Excellent

Erica
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and updated! Room as described and spacious. Very pleased.
Stayed 1 night in Jul 2022

5/5 Excellent

Grace
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2022

5/5 Excellent

william
Stayed 1 night in Jul 2022