Search Luxury Hotels in Oak Ridge

"The beds and pillows were clean and comfortable, but no blankets. The towels were clean. Soap and toilet paper were provided--nothing else. There was no shower curtain. No drain in the middle of the bathroom floor . Toilet poorly caulked and wiggly. The shower drain was filthy and the screen over it not attached. No bathtub. Visible mold on shower walls. Big refrigerator--meticulously cleaned on inside scuffed on outside. Area around sink poorly caulked, cupboard badly chipped. Touch up paint sloppily done.Holes in Drape over window."Non-Smoking" room smelled like tobacco. Someone in housekeeping works VERY hard to try to make this room clean and nice, but bathroom and kitchen area need a better handyman or replacement."

"Had an awesome stay…only issue was there were 4 people in the room and only 2 washcloths and no linens for pull out bed…. called the front desk but didn’t receive for hours-finally had to go to the desk to request items which were then delivered within minutes…other than that-awesome-kids loved the pool and tasty breakfast"

"The toilet had water passing issues and made noises all night. The Shower was very slippery and had the pink bacteria all over the wall. I did complaint, they told me they sent someone to fix it, but the only things clean was the shower floor. the room wasn't done and I did arrived late at night."

"I always enjoying staying at this hotel. The front desk was very short staffed for such a large hotel. One clerk when I arrived and another came to assist shortly thereafter, although he did not seem very happy about it. Overall, a nice, clean property in a good location, plenty of parking, restaurants and amenities."

"Room was very clean"

"All was good."

"Property was a bit outdated. Towels were old and starting to get holes in them. The main light in the bathroom's bulb was burnt out."

"The place is nice but received an additional charge which the Hawthorn hotel could not explain…told me to reject the charge ..extra hassle I don’t need. "

"the room was fine. the property feels dated and the restaurant food is sub-par, the menu never changes."