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"The staff was helpful, knowledgeable and available. They even brought our luggage up to our room."

"Great location and great staff. Can't go wrong staying here."

"Had dinner and breakfast at the restaurant and the selection was excellent with comparable prices. Window view if the harbour was nice to take in while we dined. The room was great. Also had a nice view of the harbour. The property has sea shore paths to walk and explore the immediate area and the harbour taxi was in close proximity to skip across the water to see and venture out into the downtown core or across the The Empress and adjacent shops. Would definitely stay there again!"

"We were on the 3rd floor overlooking the streets but it was soundproof so no street noise. And no sound of other guests during our stay. The black out curtains and the comfy beds made for a good night’s sleep."

"Amenity was very extensive, great value for the money. My 700sqft suite felt very comfortable, however we felt some of the finishing and layout is a bit outdated. Amenity within the kitchen was very helpful for us considering dining in the suite instead of spending extra money dining out. "

"gorgeous everything, can’t wait to come back. thank you!"

"Nice hotel with great staff throughout, and a solid restaurant."

"My family and I stayed at the Chateau whilst visiting family on Vancouver Island, having never stayed here before we were unsure what to expect, but on arrival all the staff were super friendly and continued to be even more so throughout the stay, making my young daughter happy throughout every interaction, the hotel itself was great, clean, well kept and very spacious rooms, plus great views from higher up. We visited the restaurant on the 18th floor a number of times as well as the bar on the lower level and had equally pleasant experiences, we have all said we will stay there again on our next visit to Victoria."

"My favourite place to stay while visiting family in Victoria."