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"We had no hot water in the shower. Plenty from the tap but the shower valve was bad. Rooms are okay condition but not 5 star. Bedding was very good. Staff are fantastic. I told the checkout person about the lack of hot water and only got a "sorry". I expected a token of redress for it. Previous visit was similar but TV remote did not work nor did the using your iPhone as a remote option. Little things maybe, but there are lots of other options available that get these things right."

"my first room smelled like sewer so I complain and I was moved into another room. I was told that they was having a problem with backed up so or something. I’m not really sure, but I was moved to another room the second room that I was moved to. I had a problem because of the bed was sinking in only on one side and that was both beds so I had to sleep and in the middle of the bed so overall yeah, must say I would have to give them 2 stars and I would definitely would book to stay at this hotel replace the mattress so I did not sleep good at and will be reaching out corporate"

"Overall the stay was ok."

"Says it has breakfast. They do not. Jacuzzi is in bathroom not in the view of the fall"