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"Beautiful hotel. Staff are great"

"Location and room size"

"The property is situated in an excellent location right at the heart of The Times Square. However, very disappointed to find out for a brand like this to not have the very basic facilities in the rooms. There is no tea and coffee options inside the room, the cleaners had no regard for the lint all around due to the blanket (fleeced) one, only to hear this is normal and common - seriously. The breakfast options are very limited, it is the same stuff everyday. We didn't let it dampen our spirits of visiting New York however felt the price we paid for the stay wasn't worth it."

"Very convenient hotel for the area. Typically priced but the room is a broom closet. very small. nice restaurants and bars nearby and within hotel"

"Room was very small and mattress squeaked anytime you moved. The place was clean. Very close to Time Square "

"Clean room and complimentary water!"

"This is a comfortable and accommodating luxurious hotel ideally situated for us across the street from St. Patrick Cathedral and within walking distance of great restaurants and Broadway shows. We will return here on our next visit to NYC."

"The staff was accommodating and genuinely kind and helpful."

"We recently stayed at The New Yorker for a quick two-day, one-night trip, and overall had a pleasant experience. The hotel itself is nice and centrally located right off 8th Avenue, making it very convenient for exploring the heart of New York. Although there was construction happening outside, it did not impact our stay. Check-in was a highlight. The front desk associate was welcoming, allowed us an early check-in, and even provided an upgraded room, which we truly appreciated. There were a few small touches that could have made the stay even better. For a hotel of this size and location, it would have been nice to have complimentary coffee or water available in the lobby. While the room included a Keurig, it only had coffee and no tea options. Additionally, there was no microwave in the room or accessible anywhere in the hotel. After ordering in-room dining, which was quite expensive, it would have been helpful to reheat leftovers rather than having to go back out. Bathroom amenities were also very basic. Items like lotion or makeup remover wipes would have been a nice addition, especially compared to other hotels at a similar or even lower price point. Overall, we enjoyed our stay, especially the location and customer service, but a few added conveniences and amenities would elevate the experience even more. "