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"The room was spotless and spacious, staff were very friendly. Room was so quiet. You just cannot beat this location in Midtown. Rockefeller, Bryant Park and Times Square subway stations all within a few minutes walk. Basic amenities but it doesn’t matter as so many as places to eat and drink on the doorstep. If you want an excellent affordable room rate in a first class location, Hotel St James is for you. A special mention to the legendary Joey on reception who is so friendly and knowledgeable about the city. Nothing is too much trouble for Joey and he is an asset to this hotel. Thanks for another fantastic stay in NYC!!!!! 😄 the one thing I would mention is that if the AC could be a bit quieter that would be awesome. "

"Great hotel"

"Great location. Friendly staff. Concierge John was the best. "

"Great hotel , staff very attentive will definitely be going back, very clean and tidy."

"What an incredible hotel. the only place i’ll be staying in new york from now on. they offer incredible amenities and are in an amazing location. Thanks Hotel Edison!!!"

"This was a busy location but the staff was efficient and friendly. The lines were handled promptly and the accommodations were excellent. "

"Always great to come back to the Lotte NY Palace for our annual Veterans Day weekend trip. We’ve stayed here for the last four years and will continue. The hotel is in a great location. The double beds seem larger than normal and are comfortable and the rooms are large. The service is always outstanding. A little disappointed that Troubles Trust was closed but was happy walking up to Rarities. See you next year!"