Search Spa Hotels in Gowanus

"Great spot. Mildly annoying you have to show your room key to get back into elevators after eating breakfast in TikTok restaurant"

"Room was a good size, and bed comfortable, but decor was dated, as was TV that had only a few channels and needs upgrading. "

"TERRIBLE EXPERIENCE. UNACCEPTABLE. The service at both check-in and check-out was absolutely DISGRACEFUL. Extremely rude staff, zero courtesy, zero professionalism. I am a World of Hyatt member and stay at Hyatt properties frequently. I have NEVER been treated this badly. Not even close. This was by far the WORST experience I’ve had with the brand. I do NOT recommend this hotel. The room smelled like cigarette smoke, completely unacceptable and we had to request a room change immediately. The elevators were dirty and clearly not well maintained. But the most shocking part? The HORRIBLE attitude of the staff. Completely unacceptable for a hotel of this level. I will NOT be returning to Hyatt Grand Central New York. Ever."

"Breakfast should be included in your stay "

"Super chill staff. Great sense of humor. Clean and amazing rooms. 100% reccommend "

"It was great and very affordable. Great location"

"I recently stayed at the Lotte Hotel New York for a girls trip, and unfortunately, the experience was far from what we expected. This hotel came highly recommended by a family member who frequently stays at both the Seattle and New York locations, so we went in with pretty high expectations. Right from the start, there were issues with the room. The shower wasn’t properly draining, which made it inconvenient to use, and to make matters worse, the shower head was malfunctioning and spraying water in an uncontrolled way. It made what should have been a simple, relaxing experience frustrating instead. The most concerning part of our stay, however, was when security attempted to enter our room unannounced. Thankfully, they were unable to get in due to the safety hatch on the door, but the situation was unsettling and unacceptable. When we brought this to the attention of the hotel staff, they showed little interest in addressing the seriousness of the issue. We were told someone would follow up with us, but no one ever did. Overall, the lack of responsiveness and concern from the staff, combined with the maintenance issues and the alarming security incident, left us extremely disappointed. We will not be staying here again in the future "