Choose dates to view prices

voco Gold Coast, an IHG Hotel

Photo gallery for voco Gold Coast, an IHG Hotel

Exterior
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of voco Gold Coast, an IHG Hotel

voco Gold Coast, an IHG Hotel

4.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationSurfers Paradise Beach6 min walk
  • Popular LocationSlingshot8 min walk
  • Popular LocationCavill Avenue8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)37 min drive

Room options

About this area

Gold Coast

Located near the beach, voco Gold Coast, an IHG Hotel is in Surfers Paradise neighbourhood and is connected to the convention centre. Cavill Avenue and Chevron Renaissance are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Warner Bros. Movie World. Don't miss out on a visit to Wet'n'Wild Gold Coast. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests love the hotel's central location.

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 6 min walk
  • Slingshot - 8 min walk
  • Cavill Avenue - 8 min walk
  • Centro Surfers Paradise - 9 min walk

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Longboards Laidback Eatery & Bar - 2 min walk
  • Alfresco on Elston - 1 min walk
  • SkyPoint Bistro + Bar - 3 min walk
  • Legends Chinese Seafood Restaurant - 2 min walk
  • Shiraz Authentic Persian Restaurant - 4 min walk

About this property

voco Gold Coast, an IHG Hotel

4.5-star luxury hotel located in Surfers Paradise
Located close to SkyPoint Observation Deck and Surfers Paradise Beach, voco Gold Coast, an IHG Hotel provides a terrace, a cafe and a garden. Indulge in a body scrub, a massage and aromatherapy at L Aqua Day Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature brunch and happy hour. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Smoke-free property, a gift shop and a 24-hour front desk
  • A porter/bellboy, multilingual staff and a front desk safe
  • Guest reviews speak highly of the central location, helpful staff and first-rate property condition
Room features
All 389 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 15 for children
  • 1 bar
  • 24-hour room service
  • 3 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's toys
  • Fridge
  • Laundry facilities
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot tub
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible (may have limits)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 29.5 for adults and from AUD 15 for children
  • Self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Does voco Gold Coast, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at on 3 Apr 2023 start from ₹8,767.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is voco Gold Coast, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at voco Gold Coast, an IHG Hotel?

Self-parking is available for AUD 20 per night. Limited spots are available.

What time is check-in at voco Gold Coast, an IHG Hotel?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at voco Gold Coast, an IHG Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is voco Gold Coast, an IHG Hotel located?

Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 15 minutes by foot and Florida Gardens station is 15 minutes.

Can I cancel my reservation for free at voco Gold Coast, an IHG Hotel and receive a full refund?

Yes, voco Gold Coast, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to voco Gold Coast, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 293 out of 1000 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 102 out of 1000 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 40 out of 1000 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 18 out of 1000 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Colin Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2023

10/10 Excellent

Natsuko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee in the room was.good.
Stayed 1 night in Feb 2023

10/10 Excellent

Rui Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome venue, just a short walk from to beach, dining and mall. Reachable by public transportation (across the street). Cozy, clean and quite room, large bed.

10/10 Excellent

Ralph, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were awesome. Restaurants lovely food. Public transport right outside the door. Loved happy hour Mon to Fri. Probably the best hotel we have ever stayed in
Stayed 6 nights in Feb 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco was a great hotel to base ourselves. Only a few minutes walk to Cavil Avenue, or you can take the tram which is in front of the hotel. Beds were comfortable, with a clean bathroom with daily house keeping. Air conditioning worked very well. Breakfast buffet, which was included in the price, was very good. Good selection of food and the dining area was clean and spacious
Stayed 5 nights in Feb 2023

10/10 Excellent

chih-wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常值得 交通非常便利
Stayed 2 nights in Feb 2023

8/10 Good

Catherine

Travelled with family
Liked: Property conditions & facilities
If with a balcony will be better
Stayed 3 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff and central to everything you need in and around Surfers Paradise
Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a convenient location.
Stayed 9 nights in Jan 2023