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JW Marriott Gold Coast Resort & Spa

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for JW Marriott Gold Coast Resort & Spa

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk
Banquet hall
View from room

Reviews

9.2

Wonderful

Popular amenities

  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Spa
    SpaSpa
The price is ₹19,847
₹21,832 total
includes taxes & fees
25 Aug - 26 Aug
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About the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Subway - ‬12 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Luxury family-friendly hotel refurbished in 2020 and located near Surfers Paradise Beach
Close to Cavill Avenue and Slingshot, JW Marriott Gold Coast Resort & Spa provides a marina, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and snorkelling. Treat yourself to aromatherapy, a Swedish massage or a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Enjoy the gym, as well as activities such as basketball. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide and cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A lift, tour/ticket information and a front desk safe
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 223 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Showers, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 5 per day)
  • Return airport shuttle (surcharge)
  • Covered parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Basketball
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,445 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 49.50 for adults and from AUD 30 for children
  • Covered self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on 25 Aug 2024 start from ₹19,847.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Gold Coast Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Gold Coast Resort & Spa?

Self-parking is available for AUD 24 per day. Valet parking is available for AUD 45 per day.

What time is check-in at JW Marriott Gold Coast Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at JW Marriott Gold Coast Resort & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is JW Marriott Gold Coast Resort & Spa located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Macintosh Island Park and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 1 mile (2 km). Cypress Avenue Station is 8 minutes by foot.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacinthe

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and amazing pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property and location and really friendly staff happy to assist.
Stayed 3 nights in Jul 2024

2/10 Terrible

Muthna

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel. Love the warm reception and incredible facilities. Only drawback is that most dining options are quite expensive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nora

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time staying at JW Marriott Gold Coast
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay in our double room! It was impeccably clean and perfect for our family of four. The housekeeping team did an amazing job every day, making us wish we could extend our stay even longer. Despite the rain, the heated pool allowed the kids to swim daily, which they loved. Our dining experience at Citrique for the seafood buffet was delightful—the restaurant itself was wonderful, and the seafood buffet was just what we were hoping for, however the person who took us to the table was very snobbish. The overall experience with the hotel is 4.5/5.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria Cristina, Roxburgh Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind. Will definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the JW Marriott. Beautiful property - the hotel is clean and well maintained. Incredible service from all staff - they were all helpful and made us feel welcome. Breakfast buffet was great and so was the a-la-carte menu. The kids loved the two pools. The salt-water pool has live fish and the kids can play on the sand. Lots of little nooks to relax by the pool and order food / drinks. Would definitely stay at the JW Marriott GC again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! From the time you arrive at the door you know you are on holiday. Best service, beautiful rooms, best facilities, amazing food. We didn't want to leave
Stayed 5 nights in Jun 2024

10/10 Excellent

Giang Long

Liked: Cleanliness, staff & service, property conditions & facilities
Friend staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Malti

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay there. Thank you so much❤️
Stayed 3 nights in Jun 2024

8/10 Good

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is a bit cold in winter season and Location is not very convenient comparing with other 5 star options, but overall staff is very friendly and clean.
Stayed 4 nights in Jun 2024

8/10 Good

Kyu Hwan

Stayed 1 night in Jun 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Bec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay as a gift given to us. Lovely staff and amazing service. Breakfast was delicious and the drinks were great. Happy with service all round will definitely be back.
Stayed 1 night in May 2024

2/10 Terrible

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Genevieve

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very unhelpful, untrained staff. Didn’t really feel welcome. Really overpriced food and not many options. A small bowl of hot chips is $17! The hotel itself is lovely and the pool and gardens are amazing. Would like to see Australian made toiletries in the rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Allyvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our staycation! From the second we checked in, we felt so welcomed and comfortable. Excellent dining options, parking is plenty and easy to navigate and a lot of seating options around the pools. Rooms are comfortable, modern and spacious. Big shout out to Kesha, Melika and Holley who made our stay very memorable. We’ll be back!
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 nights at JWM, our first time staying there. The staff were phenonmimal from first interaction till our last. The kids loved the live fish pool and the waterslides. It was a great hotel for both kids and adults. Very convenient to tram, beach without being in the middle of the madness. We will definitely be staying here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, helpful and friendly staff. We had a wonderful time here
Stayed 4 nights in Apr 2024

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The lobby and restaurant areas are gorgeous along with the pool areas however the actual pools could do with an upgrade - the tiles and pool floor are looking weary and unpleasant - certainly not 5 star. The rooms have nice decor but don’t quite match with the luxury lobby and restaurant vibes - they are small for what you pay and our room had hair and sticky tops on bedside tables. I also found spider webs on the ceiling, mould on the sheer curtains and the sliding door/windows were so dirty I could hardly see out. Service was usually good although they were so busy things like coffees took ages to come. Happy that the breakfast buffet had some gluten free options. I probably wouldn’t stay again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely fantastic loved every minute of it
Stayed 4 nights in Apr 2024

10/10 Excellent

Ameet

Liked: Cleanliness
Stayed 4 nights in Apr 2024