Sheraton Grand Mirage Resort, Gold Coast

Property class: 5 and above

Choose dates to view prices

Reviews

8.4 out of 10
Very good
A swim-up bar, a poolside bar and a terrace are just a few of the amenities provided at Sheraton Grand Mirage Resort, Gold Coast. The on-site seafood restaurant, Terraces Restaurant, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
The current price is ₹24,503
₹26,953 total
includes taxes & fees
9 Nov - 10 Nov

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed, Resort View

A modern room with a sofa, a small round table, and a view of palm trees through a large window.

Room, 1 King Bed, Resort View

9.2 out of 10
Wonderful
(51 reviews)
  • Resort view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of palm trees.

Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(49 reviews)
  • Resort view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View, Ground Floor

A hotel room with a large bed, a sofa, a small table, and a TV. There is a balcony with a view of the garden and trees.

Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Garden View, Ground Floor

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of palm trees.

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

A hotel room with a bed, a sofa, a small table, and a view of palm trees and the ocean.

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

A hotel room with a large bed, a bedside table with a lamp, and two wall-mounted artworks.

Room, 2 Queen Beds, Partial Ocean View

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Resort View, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of palm trees.

Junior Suite, 1 King Bed with Sofa bed, Resort View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a bed, a sofa, a dining table, and a view of the beach.

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

A modern living room with a dark blue sofa, white armchairs, and a round coffee table. A desk and chair are visible in the background, and a painting hangs on the wall.

Suite, 1 Bedroom, Resort View

  • Resort view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

A hotel room with a large bed, a sofa, a small table, and a TV. There is a balcony with a view of the garden and trees.

Suite, 1 Bedroom, Garden View, Ground Floor

  • Garden view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

A hotel room with a bed, a sofa, a small table, and a view of palm trees and the ocean.

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

A hotel room with a bed, a sofa, a small table, and a view of palm trees and the ocean.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View

A spacious living area with a large white sofa, a round coffee table, and a view of the ocean.

Presidential Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

A hotel room with a bed, a chair, a small table, and a view of an outdoor swimming pool.

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1636 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

A modern hotel room with a large bed, a view of a tropical garden, and a seating area with a chair and table.

Villa, 2 Bedrooms, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking

A hotel room with a bed, a chair, a small table, and a view of an outdoor swimming pool.

Villa, 3 Bedrooms, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

A modern living room with a large sofa, a coffee table, and two armchairs. There is a flat-screen TV mounted on the wall and large windows offering a view of the beach.

Villa, 2 Bedrooms, Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

A hotel room with a bed, a desk, a chair, a small table, and a view of a swimming pool and greenery.

Room, 1 King Bed, Lagoon View, Ground Floor

7.8 out of 10
Good
(8 reviews)
  • Lagoon view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

A hotel room with a large bed, a desk, and a view of a pool and greenery.

Room, 2 Queen Beds, Lagoon View, Ground Floor

8.8 out of 10
Excellent
(10 reviews)
  • Lagoon view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located near a private beach, Sheraton Grand Mirage Resort, Gold Coast is in Main Beach neighbourhood and is connected to a shopping centre. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Turf Club or Broadbeach Sports and Recreation Centre. With sailing, surfing/body boarding and swimming nearby, you'll find plenty of adventures in the water. Visit our Gold Coast travel guide
Map
71 Sea World Drive, Main Beach, QLD, 4217

What's nearby

  • A beach with clear shallow waters, a sandy shore, and a city skyline in the background.
    Marina Mirage Shopping Centre
    2 min walk - 0.2 km
  • A pier extending into turquoise waters with clear skies.
    The Spit Beach
    2 min walk - 0.2 km
  • A pirate-themed boat ride with passengers, a large pool, and a tropical backdrop.
    Sea World
    10 min walk - 0.9 km
  • A beach with a clear sky, a woman standing on the sand, and several blue and white watercraft docked in the water.
    Broadwater Parklands
    16 min walk - 1.4 km
  • Mariner's Cove Marina
    2 min walk - 0.2 km

Getting around

  • Cypress Avenue Station
    8 min drive
  • Helensvale Station
    21 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    48 min drive

Restaurants

  • McDonald's
    4 min drive
  • main beach pavillion 34
    13 min walk
  • SENS Coffee Co
    4 min drive
  • Day Off
    4 min drive
  • Sumi Japanese Izayaka
    3 min drive

About this property

Sheraton Grand Mirage Resort, Gold Coast

  • Luxury hotel near Surfers Paradise Beach
  • You can look forward to a swim-up bar, a poolside bar and a terrace at Sheraton Grand Mirage Resort, Gold Coast. The on-site seafood restaurant, Terraces Restaurant, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with a swim-up bar
    • Limo/town car service, English breakfast (surcharge) and self-parking (surcharge)
    • Express check-out, a front desk safe and concierge services
    • Luggage storage, meeting rooms and a banquet hall
    • Guest reviews speak highly of the pool and helpful staff
  • Room features
  • All 295 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and bathrobes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 118-cm LCD TVs with streaming services and satellite channels
    • Recycling, fridges and coffee/tea makers

Similar properties

A resort with multiple swimming pools, lounge areas, and a dock with boats.
JW Marriott Gold Coast Resort & Spa
Surfers Paradise
  • Pool
  • Hot tub
  • Spa
  • Water slide
9.2 out of 10, Wonderful, 1,002 reviews
The price is ₹22,046
₹24,251 total
includes taxes & fees
26 Oct - 27 Oct
JW Marriott Gold Coast Resort & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limo/town car service
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 52 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults and AUD 20.00 to 50.00 for children
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Frequently asked questions

Does Sheraton Grand Mirage Resort, Gold Coast have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Grand Mirage Resort, Gold Coast?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Gold Coast on 9 Nov 2026 start from ₹24,503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Mirage Resort, Gold Coast pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Mirage Resort, Gold Coast?

Self-parking is available for AUD 20.00 per day. There is free parking nearby.

What time is check-in at Sheraton Grand Mirage Resort, Gold Coast?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Grand Mirage Resort, Gold Coast?

Checkout is at 11:00 AM. Late checkout is available for AUD 100 (subject to availability).

Where is Sheraton Grand Mirage Resort, Gold Coast located?

With direct access to the beach, this Main Beach hotel is connected to a shopping centre and within 3 mi (5 km) of The Spit Beach, Surfers Paradise Beach and Cavill Avenue. Main Beach and Mariner's Cove Marina are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Grand Mirage Resort, Gold Coast Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Lovely outlook, there is a lot of construction in the area. Rooms are very tired and need an update. Bathrooms are the same as they were over 30 years ago
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, beautiful views
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate and the staff were very helpful on the whole. The breakfast was a bit lacklustre compared to what it has been previously. Coffee took over 30 mins to arrive after being ordered at breakfast and the pancakes were inedible and had to be requested by the kids.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Overall our family enjoyed our stay. The kitchen & wait staff were exceptional— buffet breakfast was full of great options & delicious. The pool was lovely & poolside staff were friendly & hospitable. We have a few complaints unfortunately. Firstly, the ibises are very intrusive which made it unpleasant to eat poolside. Our lunch, albeit covering it with the lid, was taken by swooping ibises (which the wait-staff kindly replaced) but this made us hesitant to buy food & eat poolside. The poolside shower was quite dirty. We couldn’t enjoy the TV at night because the wifi is too slow for chrome-cast which is the only option for streaming (movies were constantly buffering & disconnecting). We weren’t able to use the poolside ordering QR code even though we had location/privacy services enabled. We were disappointed with the games room which was mostly pay-to-play, the table tennis rackets were damaged & the table-hockey took our coins but did not release any pucks, so the kids were unable to use this. I think it might be better to have some board & card games available, or activities for families to do together. The water pressure from the shower was low & exhaust in the bathroom doesn’t work well. There aren’t drying facilities available aside from a retractable clothes line in the bathroom but without ventilation it isn’t helpful. We would stay again for the staff & location but I think some facilities need to be improved to make it more enjoyable— especially for families.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location. The resort was beautiful and right on the water. Lovely atmosphere and attentive staff. The breakfast buffet was excellent. Overall a really lovely stay. The rooms are a bit older but they were clean and a bit larger than a standard room. The bathtub was gigantic which was really fun for the kids. Close to Sea World and a short drive to shopping. Highly recommend
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal break from travelling to recharge & relax. Amazing - highly recommend
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
We did not use any of the amenities or eat in the hotel as it was expensive. I was disgusted on arrival to our room to find a large clump of hair on the floor, a hair on the sink and hair on the carpet. It was very disappointing. The rooms are old and tired now. The bathrooms are old. Good shower. Lots of lovely big towels. Good mini bar and tea and coffee with plenty of milk. Noises air con
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Everything went fine over the weekend. We only had one small blip over breakfast. We booked for 2 adults and 2 kids - giving our kids age of 14 when we booked. When we went to breakfast, the breakfast staff said breakfast was only including kids, which is 12 years and under. We were always clear on the kid's ages so I'm not sure why they weren't included in the 'breakfast included' option. Very confusing. This should be made very clear when booking as the breakfasts at the hotel is very expensive - over $50 a person!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a great hotel , the staff is friendly! i have a great time in that hotel!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the spacious rooms and the beautiful beach location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の対応が丁寧だった
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreckig
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed with our stay. The room was extremely small, old, and not cleaned properly. It felt dirty, and it was clear that the hotel is not being well maintained. The entire property looked outdated, and it seemed like no one was taking proper care of it. Considering how much we paid, it was definitely not worth the money. The breakfast was good, but the menu was exactly the same every day, with no variety. Our son was excited to use the swimming pool, but it was so dirty that we didn't feel it was safe for him to swim. Overall, this hotel did not meet our expectations, and we would not stay here again. Charging $650 a night for this is daylight robbery. Don’t waste your money here there are much better places to stay at.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room , spa bath, breakfast buffet, they were all very good thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great breakfast, kids loved the swimming pool amd free ice cream
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Buffet was great. Beds were okay but could be better. Beds small size queen. Not enough towels in room. Booked 2 adult and 2 children, with only 2 towels. Room was a little small. Okay for 2 night stay. Would be cramped if staying longer. Housekeeping very slow providing extra towels. Room was 7/10 clean feeling.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very spacious, perfect breakfast, lovely staff. Pool facility was basic woth some tiles needing repair. The lifts location was very far from lobby.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast & Dinner were really good; the staff were amazing and very helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb presentation and great staff. Only issue was only 1 person on desk at checkout time on Sunday- queue was 5 deep.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service
I had no issue with the property as we didn't stay there. We tried to book the property via the Hotel website for a date in June but there was no availability. However, the web site said that rooms were available via Expedia. I clicked on the link assuming that the dates we had already selected would carry accross. We booked a room in the Hotel through Expedia. We received a confirmation email and noted that the date booked was that day not the June date. We tried to call the number shown on the Expedia email and the recording said that the number didn't exist. We then called the Hotel and cancelled the booking for that night and they said they would contact Expedia. We received an email advising that the reservation falls within the cancellation penalty window. We were assured that our concern had been forwarded, and they would assist us in ensuring the cancellation is processed that same day. We have not heard anything since and despite cancelling immediately we paid the full fare for the room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It’s beautiful resort with great location and views The rooms had a lot of dust ,the bathroom hand basin poor draining very slow can’t wash very annoying , after back from town saw a cockroach on our fridge area, Swimming pool is not heated my boys were cold as reading on google it says heated pools which is not true.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was wonderful, I loved the layout, walking over water to get to various places, such as pool, beach or dinning. The gym for me was amazing, equipment modern and looked brand new. We had a small issue with our shower pressure 3 days in, this was attended to very promptly and we were given cards to another room in case we wanted to shower. The food was impressive, we shared a seafood tower. My husband says the best seafood tower he has eaten. We will be back next year.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
We wouldn’t visit again until its renovation
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is so dated. Only the staffs are still 5 stars, however not including the cleaning crew.
Stayed 1 night in Apr 2026