Search Historic Hotels in Excelsior Springs

"Great staff and location!"

"Very impressed! Because some off the comments I read about the hotel wasn’t too good. But my experience was totally different. Also they are doing a lot of renovations "

"Maybe this is a sign of casinos in KC, but no restaurant was open past 9pm and the one that was ignored you if you sat at the bar. "

"It was clean, comfy beds, but the hotel is old/dated and didn't always appear really clean. The whole lobby area was cold, no heat. And the heated pool wasn't very warm. Also the rooms hot water wasn't hot. Staff was helpful and the onsite restaurant was really good and good prices. They had pool tables which we enjoyed. Location was good for what we needed. "

"It's been ok. Can't really complain. Staff has always been nice. "

"No hot water the first day, "

"I still haven’t received my $120 dollars they took out at check in"

"I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available."

"There was no remote in our room when we got there. They did bring us one, then the microwave didn't work, they replaced this. Then we went to the pool, they closed the slide after we were there for 2 hours, didn't reopen during the 2 days of our stay (the slide was the main reason we chose this hotel) then we went to swim before we checked out, and the entire pool was closed. The staff were friendly, just wasn't pleased with the amenities or lack of access to the amenities we essentially paid for but we're unable to access."