Search Palaces in Kansas City

"The room was clean and comfortable. "

"Wonderful service front to back."

"Disappointed in the lack of restaurants with only one and limited menu. "

"Very nice hotel. Easily accessible "

"A+"

"There was no person on duty when we arrived late at night, nor the next morning. All communications were through a video kiosk. The person on the other end was extremely hard to understand. He never could find our reservation. After about 30-40 minutes he finally gave us a room as a new booking. No breakfast as advertised except for some yogurt cups and coffee. The hotel charges $5 for each shuttle ride. There were no cups in the room at all. "

"They are remodeling this hotel and the rooms are great, easy access and a decent breakfast."

"The staff were very kind and clear. The room was not very clean. It was obvious the floors hadn’t been swept/vacuumed, the shower walls had not been cleaned (hair and soap visible), the microwave had many finger prints visible, the top sheet was stained and had holes in it, the fitted sheet was fine but felt old and pilled, the tv never had signal, and the phone in the room did not work. I didn’t use any amenities so can’t speak to those. "

"The hotel was in a great location. It was clean and well taken care of. It was close to downtown without having to deal with any of the downtown traffic."