Emerson Trip

Absolutely beautiful room!! Great amenities, clean spacious room, amazing view. Staff were super nice and accommodating. Will be back.

Really lovely hotel with the friendliest staff. Very knowledgeable and provided some great recommendations. The hotel is well located too and there are lots of good restaurants and shops nearby. The room had everything we needed for a comfortable stay.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

In the morning we found black debris all over our pillows and side table. The AC/Heat vent in the room must have not been cleaned and when the air came out it went all over. It was really disgusting and we are worried it went into our mouth, nose and face through the night. We also got a ticket being parked temp. in front of the hotel when we were checking out. $110 ticket . Aside from these unfortunate events, the hotel service and staff were wonderful. Everyone from JR who is the evening manager to the bar staff and housekeeper were so kind, warm and inviting.

Room was clean but had marks on the wall. Tiny bathroom. Staff was friendly. Good breakfast.