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"The Hyatt Grand Central New York delivers on every front. The location is unbeatable, steps from Grand Central Terminal and within easy reach of Midtown's best, making it effortless to get around the city whether for business or leisure. The staff stood out for their responsiveness and attentiveness throughout the stay, handling every request promptly and professionally. The room itself was excellent. Looking forward to my next stay. "

"Yes all the staff were super friendly and helpful and efficient, really enjoyed my stay ."

"Great location! Bathroom could use a deep clean but otherwise it was a good stay. "

"Clean and comfortable. "

"La ubicación se me hizo adecuada ya que es céntrica, está cerca el times square, y a dos cuadras el metro. Hay tiendas de 24 horas muy cerca. La habitación la entregaron limpia y también hacían el aseo cuando lo solicitábamos, agua caliente, el staff muy amables y atentos. Solo el wifi a veces era lento más en la noches supongo porque ya todos llegábamos a esa hora :) "

"In March on a 70 degree we were told that the AC doesn’t work on winter time. Only the summer months. No coffee machine in room. Offered early check in at $50…. Didn’t get the room I paid for. "

"Staff were friendly and very helpful, rooms were clean. "

"Very good for new York staff is new York so patience is limited lol"

"This is a prime Time Square location. It's an old, noisy hotel but has so much character and the wine happy hour is great. Rooms are good size too! The included breakfast is grab-and-go, but it's great."