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"A big aspect this resort had to offer was the entertainment. The poolside/ beach games and activities arranged by the entertainment staff were amazing and made my experience so much fun. Pikachu (along with all the other entertainers) were always such good energy and always made things so enjoyable! They did their best to connect with guests and created a great environment for not only adults but kids as well. "

"Staff was wonderful ! Great location for a Solo traveler ! "

"Ocean El Faro had great pools with amazing lazy river, perfectly situated in the middle of the hotel complex. I enjoy staying there because it was a lot of shadow and was close to restroom and convenient snack bar. Our room was on 3rd floor and had very comfortable bed with firm but soft mattress. We also enjoyed our stay because our butler Kevin made that stay very enjoyable. He was sending us daily activities and helped to reserve dinners to great restaurants we went to. He always had a nice smile on his face and was making sure we were helped and satisfied."

"We love our stay, big resort with a lot of activities! Good food and great staff"

"Great customer service, food and hotel we highly recommend "

"Great staff, good rooms and amenities"

"rooms were incredible, resort was incredible, food was good - some restaurants were better than others. I rrecommended seeing Felix at the pool bar, he was fantastic."

"Great staff"

"Check in with Elegance Club privileges was prompt. Room was spacious & comfortable. Beach was great with soft sand, plenty of chaise lounges, & daily seaweed cleanup. Ocean was beautiful and swimmable. Staff was friendly and accommodating, especially our butler Victor. Food options were plentiful. Bars were located in convenient places and service was excellent. "