Dolphinholme Hotels from ₹2,551

"4 star"

"How this place is still open is beyond me!! The whole place smells of damp and another smell that hasn’t even been identified by scientists. the ceiling is falling in throughout the hotel, and my room had a metal rot sticking out of it. My room wasn’t cleaned bin was full of old food/rubbish, shower looks like you could catch a bacterial infection, the toilet was covered in urine etc, the beds weren’t changed. The carpet is pure filth and hasn’t seen a hoover since the 90s probably when it was put down. The walls all covered in stains and holes and can’t forget the mould that’s growing. When I went to say about my room not being cleaned, the “cleaner” said she would clean it AGAIN not sure what type of humour that was. I would not stay there even if I was paid!!! It is a hazard throughout."

"This was the second and last time we stayed at this hellhole, the room was dirty, a sea view but you can't see out of the window , it was that dirty, I asked several times for it I be cleaned , for my sheets to be changed and room cleaned , and they didn't , £360 for two nights for this level of service. The radiators are on all day and all night full blast in the room, this is no exaggeration. The TV or remote doesn't work and is about 20 years old, I can not understand how it can be this bad and still run as a business, I feel like I've been scammed . There's a kids play room in the basement, the door handle is hanging off if a kid ran to that door and lost balance they have there eye out. Its laughable they've don't nothing to rectify the poor service in anyway, when I spoke to the manager when we were leaving he wasn't in anyway sympathetic or concerned about all the problems we had, just gave me another email address and totally passed the book as as did every member of staff I spoke to all weekend. Do not waste your money and do not stay at this hotel, worst hotel experience of my life, will never visit again Warning to anyone thinking of visiting Blackpool, just have a look about and avoid this place like the plague"

"Very friendly and helpful staff. Lovely spacious room, restaurant was good and there is discounted parking across the road. Excellent location for the Winter Gardens, Tower and Promenade."

"very good will come back"

"Terrible breakfast, bars & coffee stations not open, had to book to use the pool, extra charge for parking"

"From the moment we arrived till we checked out this hotel delivered. Lovely welcome on arrival, spacious clean room. Comfortable bed, handy fridge, sofa. Delicious buffet breakfast. My preferred eggs were not in the buffet but asked and they were provided no problem. Evening meal was delicious too. Waiting staff very pleasant and helpful. Spa facilities were great. You pay £10 for use of the facilities. Well worth it. Loved the heated beds. Plenty treatments on offer too. Take £1 coin for the lockers. Hotel is set in lovely grounds and is very central for touring the area. Preston 30 mins by bus (no's 40&41) where you can catch a bus or train to many places. Not far from Blackpool, Liverpool, the Lakes, the Dales. We would highly recommend this hotel and would return if in the area."

"Didnt use the bar but breakfast was very good."

"Had a great stay . Could not fault the staff the food the entertainment. The only let down for me was the bedrooms very small & need renovated to a better standard . It would not stop me booking again "