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"Very friendly staff. Spa is beautiful "

"My brand new shirt that I was ironing to wear for a funeral was damaged due to a damaged ironing board. I had both the shirt and ironing board inspected by one of the reception staff who took photos of both to show the damage. The ironing board was replaced with a new one, unfortunately of no use to me as my shirt was already damaged. No feedback from the hotel, asked Claire on reception about it two days later, she advised me that she would check with the manager who was on site that...

"stayed there for wedding, service outstanding beautiful room, loved that they put on a free mini bus back and for hensol castle. i will be returning just for a weekend break "

"Excellent stay, a beautiful room and view & fab service. "

"All pretty good except we found the bed uncomfortable and only a double size. There was plenty of room for at least a queen size which would have gone a long way to help comfort level. Fantastic shower however and very clean."

"We as a family of 4 had a pleasant stay at Future Inns Cardiff Bay. We booked 2 rooms and they were both together. The hotel location was good, about 10 minutes drive from the city centre of Cardiff. The rooms were clean and good size for 2 adults. The staff were friendly, both in reception and the restaurant. The carpark was an added bonus because it was free. The breakfast was good which consists of hot and cold foods but can be improved with more variety. The reason for giving a 4 star and...

"Wonderful staff. Gorgeous hotel. Would recommend."

"It was amazing our stay, nice location, clean rooms, nice staffs. We loved our stay over here and will definitely comeback again in near future."