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"It was berry good"

"We loved our stay. It was a great value."

"Room and bed size are good, cleanliness 10/10, staff responsive and helpful. Spa is nice small pool and sauna , steam room was not working so didn’t get to try that. We had dinner at nobu that was overpriced and not worth it didnt enjoy the food (I do like Japanese food generally). However I don’t eat sushi or raw fish so this may be appreciated by those that do. When we arrived two of the bed slats were on the floor staff fixed the issue when we brought it to their attention. No issues after that with the bed. Good customer service. Hotel has a nice vibe. Would stay again and eat elsewhere."

"The hotel is situated in an excellent, central location and the rooftop terrace view was out of this world! The breakfast was exceptional…12/10! Saying that, couldn’t ever reach front desk, mould in the shower (ceiling and floor) and the paint was peeling in the shower, water sprays on the floor despite efforts to guide the shower head, and there were no face cloths. Lastly, only one English Channel on the tv and the light by the door is in the way when trying to open it for fresh air."

"Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork."

"Good size room and bathroom. Breakfast was a good selection. Rooftop bar had excellent views. Reception staff were very helpful. Location was exceptional."

"Great location. The staff was really friendly and helpful. I would definitely recommend it and I will visit it again for sure"

"Good location "

"Hotel should have 5 stars. The staff is the highlight, friendly, professional and prompt to helping out. The room was the best we have in this trip, spacious with a breathtaking view of the the palace. The breakfast has a lot of variety and it was delicious. The rooftop has 360 views of the city. The location is the best to stay in Madrid, in the middle of everything but not noise."