"Staff does not speak english and it is very difficult to get help and tips for the city. We had requested a non-smoking room with two twin beds however when we arrived at 1 am we found a smoking room with one bed. We were almost an hour insisting for a better room. Breakfast not bad but very little options for foreigners."
"Staff does not speak english and it is very difficult to get help and tips for the city. We had requested a non-smoking room with two twin beds however when we arrived at 1 am we found a smoking room with one bed. We were almost an hour insisting for a better room. Breakfast not bad but very little options for foreigners."
"When we arrived the hotel, there was no one to help us to send the luggage over to the room, which is away from the main building.
and no clear instruction on the wifi and facilities and we had to call to the counter to find out.
all the rest are quite good."
"When we arrived the hotel, there was no one to help us to send the luggage over to the room, which is away from the main building.
and no clear instruction on the wifi and facilities and we had to call to the counter to find out.
all the rest are quite good."
"Trata-se de um hotel tipico Chines. Decidimos experimentar. Nao nos sentimos acolhidos num primeiro momento, mas o serviço foi melhorando aos poucos. Taxistas sempre ficam em divida sobre o local do Hotel. O que nos chamou a atencao para selecionar o hotel foram as imagens do hotel disponíveis, contudo, ao chegar, arquitetura e decoracao não nos agradou. Não escolheriamos novamente."
"Trata-se de um hotel tipico Chines. Decidimos experimentar. Nao nos sentimos acolhidos num primeiro momento, mas o serviço foi melhorando aos poucos. Taxistas sempre ficam em divida sobre o local do Hotel. O que nos chamou a atencao para selecionar o hotel foram as imagens do hotel disponíveis, contudo, ao chegar, arquitetura e decoracao não nos agradou. Não escolheriamos novamente."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel has its unique charm with an open courtyard for enjoying a hearty breakfast of eastern and western spread. The staff was exceptionally helpful in their advice and assistance; making my stay exceptionally special. Their assistance in every respect was beyond my expectation. Bed and pillows were comfortable. Even tea was available for sale. Location is brilliant for access to Wen Shu Monastery with its special paintings and calligraphy for me. Easy access to the restaurants and...
Hotel has its unique charm with an open courtyard for enjoying a hearty breakfast of eastern and western spread. The staff was exceptionally helpful in their advice and assistance; making my stay exceptionally special. Their assistance in every respect was beyond my expectation. Bed and pillows were comfortable. Even tea was available for sale. Location is brilliant for access to Wen Shu Monastery with its special paintings and calligraphy for me. Easy access to the restaurants and...
Great location, ten minutes to nearest subway, lots of restaurants nearby. Free breakfast in hotel was good and for the three days we stayed there breakfast changed each day and the big surprise was free lunch, which we didn’t use and a free evening meal which we only used once as there are so many delicious places and experiences elsewhere, but great offer.
Great location, ten minutes to nearest subway, lots of restaurants nearby. Free breakfast in hotel was good and for the three days we stayed there breakfast changed each day and the big surprise was free lunch, which we didn’t use and a free evening meal which we only used once as there are so many delicious places and experiences elsewhere, but great offer.
Paul
Reviewed September 18, 2026Reviewed September 18, 2026
Everything was clean, great service good location and elegant hotel. It was a little bit old in comparison to other hotels in the neighbourhood. Overall we had an amazing stay, the room was very luxurious and always clean!
Everything was clean, great service good location and elegant hotel. It was a little bit old in comparison to other hotels in the neighbourhood. Overall we had an amazing stay, the room was very luxurious and always clean!
Carlo
Reviewed November 5, 2025Reviewed November 5, 2025
We stayed in Chengdu for a couple of nights on our way to HK and looking back, we wish we stayed longer!
We had a great experience at Canopy, the staff were very friendly and helpful, especially Jack at the concierge who helped to rush our bags out the hotel at the end of our stay when we were running late for our taxi! We also forgot to buy a travel adaptor and the hotel kindly let us borrow one for our stay.
We stayed with our 3 kids aged 10, 7 and 2 and even with a cot bed in the room, the...
We stayed in Chengdu for a couple of nights on our way to HK and looking back, we wish we stayed longer!
We had a great experience at Canopy, the staff were very friendly and helpful, especially Jack at the concierge who helped to rush our bags out the hotel at the end of our stay when we were running late for our taxi! We also forgot to buy a travel adaptor and the hotel kindly let us borrow one for our stay.
We stayed with our 3 kids aged 10, 7 and 2 and even with a cot bed in the room, the...
Syeda
Reviewed October 23, 2026Reviewed October 23, 2026
Fabulous property, staff, service and breakfast. Pure luxury at a very reasonable price. All the hotels we have chosen in China have been great but this outstanding! UK residents for reference.
Fabulous property, staff, service and breakfast. Pure luxury at a very reasonable price. All the hotels we have chosen in China have been great but this outstanding! UK residents for reference.