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The Ritz-Carlton, Chengdu

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Urban sanctuary with exquisite city views

Serene urban elegance defines this property, offering spacious rooms with comfortable beds and excellent city views. Delight in the club lounge's exquisite food and drinks, and savour a breakfast buffet featuring local Sichuan dishes.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹12,149
₹14,166 total
includes taxes & fees
24 May - 25 May

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About this property

The Ritz-Carlton, Chengdu

  • Luxury hotel near Tianfu Square
  • Located close to Sichuan Museum of Science and Technology and Wenshu Monastery, The Ritz-Carlton, Chengdu provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body scrub, aromatherapy or a hot stone massage at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has dry cleaning/laundry services, a bar and a business centre. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • A lift, massage treatment rooms and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 350 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with hydromassage showers and designer toiletries
    • LED TVs with premium channels
    • Free infant beds, electric kettles and daily housekeeping

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  • Parking included
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The price is ₹7,581
₹8,840 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 to 258 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:30 PM.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on 24 May 2026 start from ₹12,149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Chengdu?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Checkout is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Wide and Narrow Alleys are also within 1 mi (2 km). Luomashi Station is 16 minutes by foot and Tianfu Square Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 356 out of 427 reviews
Rating 8 - Good. 48 out of 427 reviews
Rating 6 - Okay. 19 out of 427 reviews
Rating 4 - Poor. 2 out of 427 reviews
Rating 2 - Terrible. 2 out of 427 reviews

Reviews

Verified

10/10 Excellent

SHU YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room and excellent staff who were incredibly hospitable and helpful. Ventilation on non-smoking floors can be improved as cigarette smells could still be detected, although this was less pronounced inside the room itself.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean hotel and great amenities
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities
Still a Ritz Carlton with the inherent great service, but the hotel can use a bit of an update. King bed are rather queen!! Luca was a of great service and helpful
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't speak Chinese but some of the staff spoke English. The staff is so nice, helpful and accommodating and they took care of my children which i appreciated.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DEANMARTYN

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were great, even left little notes thanking me for my stay. Ritz carlton is the only hotel I will stay at in Chengdu
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rich

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great service!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent service, and great breakfast. Location is in a quiet area but not too far from the action. Solid choice overall.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Minghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zeyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressed by the quality of service. Thank you for having made our stay beautiful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HAISHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Xuming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am extremely satisfied. The location and the service are excellent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 5 days stay! Enjoyed the breakfast every day. Staff are so friendly and helpful.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Zhifen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and restaurants. The hotel is wonderful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

LiiShin

Liked: Amenities, property conditions & facilities
Nice place to stay. Staff are very friendly and helpful. We will come back again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, amenities, property conditions & facilities
We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

World class hotel with excellent service. Arrived early morning and appreciate the early checkin. Highly recommended. Stay in club room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Peili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch facilities matched with excellent service!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Margarethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel helpful staff
Stayed 4 nights in Oct 2024