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"Courteous staff"

"Nice stay"

"Room was clean , staff were great and polite! "

"حراس الفندق من افضل ماشفت اخلاق واحترام وموظفين الخدمه في لمة الأدب وخدماتهم سريعه ونظيفه"

"I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful "

"Excellent "

"Excellent customer service, friendly and dedicated staff, and convenient distance to Masjid El Nabawy. "

"Highly recommend to everyone looking for close proximity to haram with amazing staff who are ready to help you. Clean room and fantastic breakfast varieties. May Allah bless you as you made our Umrah stay easy and comfortable."

"Room was big, although we had 2 single beds, the room still felt big and spacious. The staff were very friendly and allowed us to check in early without paying any additional fees. I have an 8 month old baby and requested a cot. The cot was delivered within 10 minutes of requesting. Geat selection at breakfast. A lot of tables. The staff were very quick dealing with requests and cleaning tables. At no point did it feel overcrowded. Location is great. A lot of shops nearby including restaurants. You have to leave 5-10 early to get to the mosque as secuirty/police tend to block most pathways. Overall great experience with Jumeriah Jabal Omar. Will definitely stay again and recomment to others."