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"Really nice hotel, great staff, and perfect location if you're wanting to see Boston sites (a few feet from Faneuil Hall and the Freedom Trail). Wish rooms had coffee maker, but other than that, very comfortable, and a unique funky vibe to the hotel. "

"I checked in late night and didn’t know there was an intercom by the revolving door (no instructions about that although I messaged the property about my late check in). Downloaded the citizenM app which did nothing and only added more confusion. I was able to go in with another person who tapped their card on the door. Otherwise the staff were kind and accommodating when I arrived at the front desk. The cost of my stay was really expensive but I would say less compare to other hotels around. Overall I enjoyed my stay and the view from my room. I will recommend this hotel. "

"Very clean and comfortable. Bathrooms down the hall were close by and private and clean. You choose one and it has everything you need- sink, shower, toilet, hooks, and place to set your things. Delicious quick breakfast at the coffee shop in the lobby. "

"Awesome "

"Great service"

"Yes"

"The staff, from an original phone call, with a question, until check out could not have been more amazing. Personable, professional, friendly, and enthusiastic are just of the few ways I would describe them. From the moment we arrived until we left we were engaged in an amazing way. We loved Betsy Lynn at the desk and her colleague, Vereema. Next time I am Boston we will choose to stay at the Midtown for the staff alone, although the beds and room were extremely comfortable. I cannot wait to see the finished renovation."

"The staff was incredible! Above and beyond when it came to great hospitality and service. Always smiling, always asking how they can help! Parking/valet was convenient and so easy! The gym was awesome!"

"They did a very good job."