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I spent 4 nights at the Fairmont Copley Plaza during Boston's most recent snowstorm. The staff was incredibly friendly, helpful and accommodating. Not only was the hotel up and running without a problem before, during and after the storm, but also everyone kept a smile on their face. I was struck ...
The hotel is luxurious yet trendy. The only negative is the food at Clink is overpriced and has hints of brilliance but lacks overall originality and taste. Great night stay.
The staff makes the difference here! They are just amazing, Keith is the best! Lovely boutique hotel, in a very convinient location. Associate to few nice restaurants/lounge near by. Would definitely go back!
We have stayed at the Taj before with great results but this time it was a bit different. The staff appeared somewhat distracted. Sometimes we feel that when the reservation is through Expedia or another booking company we don't get the same accommodations. Our room was down a side hall where they ...
We were there in the Boston Bomb Cyclone! The staff is friendly! Excellent location. Clean hotel with bar, restaraunt and pub. Everything you need. Highly eprecommend.
Great accommodations and fantastic staff. Also made a visit to the spa- there was some construction going on, but that was only a minor inconvenience. Would (and will) visit again.
The staff at check in and check out were friendly. In the morning, the desk staff was not aware that the dining room was serving breakfast past the usual time, due to New Yeas Day. I think communication could have been better. Also, the service at the bar was extremely slow and not all that busy ...
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