Search Hotels Suites in Marin County

"Great stay, Very comfortable "

"Area safe, clean, and walkable. The building, an upgraded 70's style hotel, had two enclosed courtyards, (one had a pool). Visitor access to the lobby computer/printer/scanner. Vending machines, snacks sold in lobby, dedicated reading area with calming music. A+ for this category hotel."

"The room was clean and quiet. The parking space is just in front of the room, and the staff was polite and efficient."

"Parking was a problem, hotel garage was full, too small to accommodate all guests."

"We found The Evergreen extreemly convenient and good value for money. The assistant manager and staff were very helpful in accomodating our needs. The room was clean with good quality amenities, e.g. Nespresso coffee. We will stay again."

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"On the positive side, the hotel itself is nice — the rooms are spacious, clean, and comfortable. The property also offers EV charging, which is a great amenity in theory. However, the biggest issue was the staff and overall attitude, which really affected our experience. We were traveling with a child and were initially placed in a very noisy room. Be careful when booking — the hotel is located right next to a highway, and some rooms get significant road noise. I explained that it would be impossible for us to sleep in those conditions, but instead of resolving the situation, we were told we could switch rooms only by paying extra. This felt very unfair — in situations like this, I believe a hotel should offer a solution or upgrade, not force guests to pay more. We also had a very unpleasant situation with the EV charger. After our Tesla finished charging, my husband returned the adapter, but later I was surprised to receive an email saying we hadn’t returned it — and we were charged for it not once, but twice. I called the hotel multiple times to resolve the issue, and the staff were rude and insisted the adapter had not been returned. Only after three calls did they finally admit it was their mistake. Unfortunately, the issue is still not fully resolved — the charges have not yet been reversed, and I have not received any confirmation by email. Overall, while the hotel itself is good, the service and handling of issues were very disappointing."

"Our room had a very fowl odor of something rotten when I went to the front desk to report it and to see if we could get to a different room I was advised that that was not possible and then if I didn’t like it, I could leave and go to a different hotel they did offer a refund. On Expedia it says there is a breakfast and that is a lie. They call it a grab and go which consists of a fruit bar, or small muffin or a package of oatmeal and coffee that’s it."

"Should not be charged for parking "