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"What a charming hotel! All the staff were welcoming, kind, and very accommodating. As a VIP member I received a chilled bottle of white wine and some delicious popcorn! The room was spacious enough to hold 5 luggage bags!! I was traveling for between two work conferences. I traveled with my sister and we had two queen beds. The queen beds were so comfortable, it made some mornings difficult to get out of bed and head to our work conference! I never made it to breakfast but did have a cup of coffee one morning and it was good. The restaurant downstairs looked charming. The hotel is about a 5 min uber drive to the convention center. Traffic is bad in the mid-afternoon. Otherwise uber everywhere. The Hotel is located around a safe area however 2-3 blocks wandering you could end up in uncomfortable territory. The front desk staff is amazing at helping out with directions, recommendations, and are even kind enough to bring your door dash/UberEATS to your room. The cleaning staff are prompt and meticulous. Overall, this charming hotel was a great stay. I would Definity recommend this hotel to anyone (family, couples, or singles). I will definitely be staying here my next visit! "

"Tv didn't work Wifi required me to drop my PCs firewall Curtain rod fell off Hangar hook came off Surprising but still my favorite value hotel in NY and SF"

"Everything was great except the A/C was not working and the room got extremely warm at night, making it uncomfortable "

"The staff was super friendly and helpful. My only suggestion would be to get better hairdryers in the rooms."

"When my boyfriend and I come to the city which is at least twice a month, we like to stay here. It’s comfortable, clean, and the staff is great."