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"Tacky, they need to update the rooms. Also, there is nothing close."

"I love my stay at the Ritz Carlton. Stay were very friendly which is not easy to find in Istanbul. "

"Customer service is great! "

"good"

"Excellent hotel "

"Es un hotel realmente donde la satisfacción del cliente importa en todas las áreas del hotel tratan de darte el mejor servicio posible. Estuvimos en el Golden Lounge y todo estaba a la altura."

"Fast Internet and friendly staff"

"This property was at a great location. Walking distance from the river and downtown Besiktas. Special shoutout to Ekrem and Serhat for their great service and hospitality! "

"The breakfast was a complete let down.. I am a Pescatarian, no fish/ Salmon available.. no beans , no hash browns, no plant based foods available.. For the price, a complete con.. , The reception staff, not very helpful, the Porter, just want to get you a taxi, so they earn commission… The house keeping staff , the lady who cleaned the room, were very nice.. Also the pool/ Gym opens at 10am- 10pm… most people want to use before they start there days… steam wasnt working.. aHave to buy a cap, if you want to use pool… Ask the receptionist, about any nice places to eat, totally unhelpful.. porter, ai felt was rude, asking the reception about costs for shuttle, Porter says you have to talk to me… he was worried about his commission.. wanted 45 Euros.. got a yellow taxi outside the hotel for 32 Euro to IST.. It was because the short porter was rude , I decided to not go for shuttle.. then made enquiries for the Taxi, and saved money.."