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All good, just wished our room was ready when we arrived.

One of the best, if not the best we have ever stayed at. Staff were exceptional including Osama who made us welcome from the moment we arrived. Outstanding!!

The staff were lovely. As it was our anniversary, we were given a beautiful room overlooking the water tower and the lake. The room was exceptional - the bath tub, huge! The hotel itself was within walking distance to almost everywhere - the lake, the river, the magnificent mile. There were cafes and restaurants very close by. We had a fantastic time in Chicago because of this!

One night stay, enjoyed dinner in the restaurant with a large group, good food, and atmosphere we would stay again.

Great room value atmosphere food service. Nothing too much trouble. A home away from home.

Fantastic hotel, amazing location, everything about this place is 10/10.. I can only assume that any negative reviews are related to matters which have nothing to do with this marvellous hotel and it’s amazing staff

Spotless and comfortable room with great view. Great Staff.

When we arrived the staff were amazing and not having to tip was good until we worked out how much and when, Waldorf doesn’t do tipping! The spa staff and restaurant staff were friendly and relaxed and very knowledgeable, however after four days the sheen faded, the spa’s jacuzzi not working whilst we were there both in men’s and ladies, spa closed for “work” on our last three days, no reduction or compensation, no lounge to relax in as rooms have no easy chairs and my partner and I wanted to...

Very nice