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"Excellent "

"Overall we had a comfortable 4-night stay, there were a few issues but the staff mostly found solutions. The location is perfect, 2-5min wall to Serdika station, Vitosha Blvd and not much longer to other sites. The room was too hot and AC couldn’t be changed from 25deg so we had to open the window. Checkin was late so they gave us a better room. There was a dirty cup left in the room, shower gel was empty & phone wasn’t working which they resolved quickly."

"Right in the center of Sofia. Many restaurants in the immediate area. Close to the major tourist sites."

"Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep! "

"Extremely spacious and clean apartment.This place is very convenient for me because I care about perfect hygiene. Every month I travel for work in Sofia and in the future I will stay only in this apartment. There is not a gathering of many people here. Disinfect regularly every day. The beds are very comfortable to sleep. Mattresses and pillows are disinfected and smell fresh. The apartment is furnished with new furniture. I have everything I need and I feel at home. The hosts are wonderful...

"Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants"

"I like the hotel, because it has a lovely old worldly feel to it, it is very comfortable, lovely lge bed and a pleasant atmosphere all round. Also rooms are quite and lovely and warm."

"Best hotel in the area. Excellent facilities (SPA, restaurants and ski services). Superb location ( pretty much on the main ski lift). Outdated rooms. Staff experience varies: some are great (reception, concierge and breakfast), some are simply unpleasant, inefficient and outright seemed annoyed by their job serving guests…(especially the SPA and the lobby lounge)"