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"Amazing location "

"Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. "

"We (three adults) stayed in a two-storey mezzanine room and it was the perfect accommodation for our ski holiday. There was plenty of space both upstairs and downstairs with a sofa that pulled into a sofa bed, bathroom, a separate toilet and wardrobes downstairs and upstairs too. We had a balcony with amazing views of the mountains. The decor of the room and whole hotel is lovely, very cozy and feels very ski-esk. Breakfast was included too which includes cold and hot food. The selection was quite random, but we all enjoyed it every morning. The spa / pool area is lovely and clean. You could spend a good few hours relaxing in there. The location is perfect. The hotel is just located off the main street with bars and restaurants. 5 minute walk to the gondola too. The only cons really were that we weren’t sure which room we actually booked as this wasn’t very clear when booking. I managed to get in touch with the hotel and they confirmed this for us. Also there’s no kettle in the room, we bought our own travel one. 100% recommend for a ski holiday. "

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"We have stayed at this hotel two years in a row. The hotel is well located for access to the Gondola. The rooms are clean, albeit a little dated. The spa is an added bonus after a day on the slopes and the included breakfast is good. "

"We really enjoyed staying at Saint George’s Palace. The reception staff were so friendly and welcoming. Great swimming pool and spa area. Plenty of choice for breakfast. Great to have shuttle bus to gondola. "

"Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. "

"Outside pool water very cold and flies floating on surface. Inside pool smells of people sweat, the bottom of thr pool has dirt/dust residue and no smell of chlorine to indicate if the pool is regularly disinfected or topped up. Sauna is good when working. Breakfast is good, pastries could be fresher rather then packets products. The hotels was very noisy witg kids playing outside till very late in the evening (23:30) with out of control behaviour."

"We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as bath robes and slippers for everyone. The beds were a bit hard for us but there was a variety of pillows which was good. Excellent wifi signal and a wide variety of TV programs. All in all, great apartment. We had breakfast included, some of the other guests of the hotel had also dinner included. We preferred to not include the dinner but ended up eating in the restaurant's hotel all 3 evenings and it seemed to us that we would have had a greater variety of food to choose from if we had the dinner included. At least we could see that there was a big variety of deserts in the all-you-can-eat dinner option compared to our 3 possible desserts to order. The service at the restaurant could have been better. In 2 of our 3 meals my meal arrived with a great delay -after the rest of the family had finished theirs. "