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"Very helpful staff."

"location, cleanest and staff are lovely but needs renovation especially hairdryer no body used this already even in 3 star hotels . Also all towels needs replacement!"

"The week before we had a wonderful room on the top floor, but one week later, we had a room on the sixth floor that had 2 lights out in the bathroom, the ceiling above the shower needed painting, and the room felt dirty. It was still satisfactory because the bed was comfortable. We really liked Georgi in the restaurant in the evening. He was wonderful and we liked the friendly waitress in the morning at breakfast. The food was also good."

"Excellent customer service, clean and comfortable. The hotel offers free shuttle to and from the airport which was extremely convenient. Highly recommend. "

"Ih like place"

"Really nice hotel the staff, rooms, restaurant were great but the gym, pool and spa facilities were brilliant. This will become our default hotel in Sofia "

"Like that they offered bagged breakfast for my early departure."

"The staff are Amazing and I will be booking again actually all the time from now on. Breakfast was the best I’ve ever had in Bulgaria! Thank you ! I recommend *****"

"Everything is excellent ! Thanks ! Everything is new and clean."

"Our go to place every time we are in Sofia. Staff is kind, professional and very helpful."