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"excellent hotel and great staff"

"Everything fine,"

"Good in almost every respect except for the most critical element: the bed was rock hard and the pillows were uncomfortable and unsupportive. Consequently, I suffered from a very poor night's sleep. I've stayed here many times in the past but not particularly recently. So perhaps they've changed the matresses and bedding since I was last here, or I've been unlucky with this 4th floor room. Gym was useful. Breakfast is included and decent."

"Fantastic hotel"

"Was basic but clean. Busy in public areas. Room service was slow and food cold when it arrived. Room are not well soundproof I could hear the man in the room next door talking on his phone! "

"Very nice hotel , characterful , nice decor in room and public areas. We upgraded to a sea view/balcony room. Was excellent Haven’t tried the Chophouse Restaurant. The Lounge Bar had nice atmosphere with a DJ and many locals popping in for a pint , although the staff were very friendly the service was slow. Will stay again the night before a ferry crossing"

"The room was clean and large. Pillows were great but I felt the mattress could have been a better quality. The staff were helpful and prompt in serving the customers. The breakfast was adequate. I would have liked to see a larger variety of fresh fruit salad. the bar staff were helpful. This hotel is great value for the price and I would book again or recommend to friends."

"Our room was very well presented. So he breakfast was very good. Most of all - without exception - the staff were very helpful, friendly and efficient"

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."