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"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "

"A modern room with a great location and, in this room anyway, a really nice view of the cathedral. Staff is also very good and I enjoyed the breakfast."

"Lovely place to stay, quiet and very comfortable room/bed. Staff are very nice and the breakfast is great …. Cooked or continental if you prefer, great coffee too! If you’ve travelled by car, this is definitely the place to stay….large, secure car park and about a 20 minute walk to centre of Canterbury. Taxi about £5.40 back from centre. Very recommended indeed."

"Lovely"

"Everything at this hotel was fantastic. "

"Very friendly and helpful staff. Parking was safe. Breakfast excellant. The room was comfortable."

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"Good hotel, much better than our last stay! Barman was excellent. "

"Stayed at The Millers Arms for a show at The Marlowe Theatre. Lovely pub, room was well looked after and clean. Staff very friendly and a great breakfast included as well. 2 min walk to the theatre and a great choice of pubs and restaurants. Highly recommend "