At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, families enjoy fun and relaxation. Start with a free breakfast buffet, then head to the indoor pool with a waterslide. Enjoy the poolside bar, Castaways Grill, and the arcade room for entertainment.
Urbandale is home to Ramada Tropics Resort & Conf Center by Wyndham Des Moines. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Buccaneer Arena. Visit our Urbandale travel guide
5000 Merle Hay Rd, Urbandale, IA, 50322
What's nearby
Jordan Creek Town Center
11 min drive - 18.7 km
Iowa State Fairgrounds
15 min drive - 21.5 km
Iowa State University
36 min drive - 73.5 km
Merle Hay Mall
3 min drive - 2.5 km
Casey's Center
11 min drive - 14.6 km
Getting around
Des Moines International Airport (DSM)
30 min drive
Restaurants
Chick-fil-A
3 min drive
McDonald's
5 min walk
Casey's General Store
2 min drive
7 Brew Coffee
20 min walk
Buffalo Wild Wings
19 min walk
About this property
Ramada Tropics Resort & Conf Center by Wyndham Des Moines
Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free breakfast, a water park and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An indoor pool and a children's pool, along with a waterslide
Free self-parking
A banquet hall, a computer station and wedding services
ATM/banking services, meeting rooms and a lift
Guest reviews give top marks for the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Local culture and ecosystem education
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
37-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board
LED lighting
Recycling
Soundproofed rooms
Policies
Check-in
Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
Hot tub
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 14 kg per pet)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
Frequently asked questions
Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on 22 Mar 2026 start from ₹7,432, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.
How much is parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Self-parking is free at this property.
What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Check-in begins at 4:00 PM.
What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Checkout is at 11:00 AM.
Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?
Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).
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Reviews
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Check in was fast & easy, the building needs to be updated, CLEANED better, the building smells wet and moldy down by the pool. The pool with the pirate ship was very dirty and slimey feeling.
Breakfast was very disappointing. Only hot items were waffles. Very limited selection. Desk staff was very good and helpful. Rooms need some updating and repainting.
We used a suite for a family birthday and the family enjoyed their time swimming. I enjoy water parks so it was nice to see other people enjoying it as well.
The pool is great, and the staff is always friendly. The rooms are clean and nice too. I thinks its a great hotel for the price! The pool will definitely keep us coming back!
All staff there is very friendly. This is my second time in the last 30 days. We take the grandkids. I’ve never had any issue. But front desk staff and bar staff is amazing!
They did not have two room reservations upon arrival. Just one. Thank God they were able to accommodate. Water slides and hot tub not working. The staff was very friendly and they were awesome.
I wish i had a better experience. The staff very friendly and trying thier best . But as for the property waiting most your stay when check in is at 4 and dont get the room until close 7pm . No light bulbs the lamps and zero warm water . No clean fresh towles available for rooms . Kind of a bummer for the price being pool side bottom floor . This property really needs to it figure out it really shouldnt have been this way .
People were friendly and welcoming. Facilities look in good conditions.
Juan
Stayed 1 night in Jul 2025
6/10 Okay
Robin
12 Jan 2026
Disliked: Amenities
The room was clean but the phone that was in the room was busted, so we had to use our own to call the front desk to bring extra towels to the room. Which was a waste of time because we had to go to the front desk to get own towels because they refused to walk them to our room. Guess there is no such thing as room service anymore. Also could not use Netflix on their tv as it is outdated.
The pools were as clean as they could be since there were multiple events going on that weekend but the hot tub was disgusting! Was only a couple in there and the water was cloudy and oily.
Front desk Staff was amazing loved them, breakfast was trash serviced week old expired milk. NO WIFI.
Kaleb
Stayed 3 nights in Oct 2025
2/10 Terrible
Rachel
5 Dec 2025
Liked: Staff & service
Disliked: Cleanliness
1 room heater wasnt working-maintenance came and changed battery still didnt work, key card quit workng in the other room. Remote didnt turn on or off the tv toilets were loose- when sitting down it falls forward when getting up it falls backwards, breakfast wasnt ideal either. There wasnt any kind of eggs,bacon,toast. There was just waffels, ceral and some yogurt.
Staff was great tho
Great value for the price. Super cheap and impressed by indoor water park. Will stay again. Breakfast isnt much but didnt expect much for 80 bux a night
Bryan
Stayed 2 nights in Jun 2025
6/10 Okay
Shanna
5 Jun 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little run down, but the pool was so great for my kids. They couldn't get enough. The hotel front staff was really great too. Evelyn was kind and really helpful to me and my two crazy kiddos.
Shanna
Stayed 1 night in Jun 2025
6/10 Okay
Alicia
24 Oct 2025
Liked: Staff & service
Disliked: Property conditions & facilities
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
Was nice hotel little outdated in room curtains are very worn but overall room was clean. Breakfast was good nothing special waffles and cereal along with fruit and granola bars. Was disappointed Sunday when went down to breakfast early Sunday to watch Vikings game in the breakfast area(which is the bar in the hotel) asked to turn on tv(which were working sat morning) but was told they don't come with the breakfast area and the bar people won't be there until 11 to turn them on. 😔 will probaly stay again if in area the kids love the pools just needs some updating in rooms.
Nice hotel, friendly staff at front desk and restaurant. Oil staff a little grumpy. Need spaces for teenagers not old enough for hot tub and too old for 3 foot pool.
Sheet in pull out couch smelled musty and were not sleep worthy
A lot of areas in the halls smelled like marijuana and wet dog. The person who checked us in was incredibly kind and friendly. I was nervous to go back to ask for a different room but I don’t think I could have gotten any sleep in the first one with how strong the wet dog odor was. She was very understanding and switched us to a room that smelled much more neutral. There were large water damage spots on the walls and ceiling you could tell water had leaked into the room at some point, and part of our mattress was permanently crushed making you roll to one side. We chose this hotel based on the water park and I could deal with the room as long as the kids have fun, but the large water slides were not working. My kids were a little bummed about that.
I rented a suite bc we had 5 people and pulled out the bed in the couch, it was broken and no one could sleep on the bed. The person woke up with a back ache the next morning. The water park and the pizza were a hit tho. Was disappointed tho.
Danielle
Stayed 1 night in Jul 2025
8/10 Good
Regenia
17 Jun 2025
When I arrived to check in there was no one at the front desk. Apparently the person who was there quit and left the facility and the manager had to come back. I waited about 45 minutes. The manager was very kind and efficient and did a great job, kudos to her! My family had a great time and life guards were a great amenity!