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"The property was pristine. The staff were helpful and friendly. I would highly recommend Mitsis Laguna for anyone looking to relax and enjoy the beauty of Crete. "

"Extraordinary happy staff, always with a smile nothing too much trouble!!"

"Hotel Sofia is a very nice, well appointed hotel near the airport. Some late afternoon aircraft noise, but no problem overnight. On a side street so quiet, but only 100yds to public transport to city. Also a range of shops and eateries in same area. Pool area good. Breakfast had a good selection. Would recommend. Staff very friendly and helpful."

"We totally enjoyed our stay and were very sad when we had to leave. The staff are super friendly and very helpful, and do everything they can to make sure you have a great stay. I would like to send a special greeting to Maria. Our good spirit in the buffet room at the tables."

"Nice, clean hotel, great location and view of the port. "

"Staff were amazing - they couldn't have been more helpful and friendly."

"This trip was planned for a “stay, relax and do nothing” vacation and it was great! We loved the hotel and the amenities! We wish they had more “splash pad type” water activities but still had a great time! "

"Everything is exactly as you expect! All of the staff we have interacted with have been the most caring and attentive people I have ever met, especially at the Makuti bar day in day out they even recommended us some films to watch. The pictures of the place you see are exactly what you get. If you are like us and do not often experience people waiting on you hand and foot it’s a surreal experience but something that makes the trip So amazing. The dining experience - just WOW! Food I have never tasted to be so amazing! Always have the lamb medium rare you won’t regret it. Welcome drinks on arrival and they let you enjoy everything how you want to not how they expect you too. I can’t thank everyone enough for my stay it’s been something I’ll never forget and nothing will live up to this. If you have the chance to come - you won’t regret it!! "

"This is a recently renovated old hotel. It still has that grand hotel ambience. It's a little off the city center but is still quite easy to walk to all the things you want to see or eat. The sea view is actually a view of the ferry port, so that's not much. The breakfast is excellent. Overall, it's quite nice. "