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Hotel Sapphire

3.5 star property
Hotel in Colombo with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sapphire

Interior
Bar (on property)
Exterior
Sports bar
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Hotel Sapphire in Pamankada West offers genuine hospitality. Dine al fresco at The Chinese Golden Palace, relax by the lobby fireplace, or explore the garden. Enjoy free WiFi and a 24-hour front desk. Guests consistently praise the attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bidet
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Bidet
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hairdryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
No. 371, Galle Road, Colombo

What's nearby

  • New Delmon Hospital - 1 min walk - 0.0 km
  • Lanka Hospital - 4 min drive - 2.9 km
  • Bellagio Casino - 5 min drive - 4.4 km
  • Bandaranaike Memorial International Conference Hall - 6 min drive - 4.4 km
  • Colombo City Centre - 7 min drive - 6.6 km

Getting around

  • Wellawatta Railway Station - 12 min walk
  • Colombo (CMB-Bandaranaike Intl.) - 53 min drive

Restaurants

  • ‪Hotel Rolex - ‬4 min walk
  • ‪Hotel Mysoor - ‬5 min walk
  • ‪MB Chennai Restaurant - ‬3 min walk
  • ‪Dinemore - ‬6 min walk
  • ‪KFC - ‬8 min walk

About this property

Hotel Sapphire

Hotel near Colombo City Centre
You can look forward to a terrace, a garden and dry cleaning/laundry services at Hotel Sapphire. The on-site restaurant, The Chinese Golden Palace, features Chinese cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also find perks such as:
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a porter/bellboy and a front desk safe
Room features
All guest rooms at Hotel Sapphire boast perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Frequently asked questions

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sapphire?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sapphire?

Check-in begins at 1:00 PM.

What time is check-out at Hotel Sapphire?

Checkout is at noon.

Does Hotel Sapphire provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Sapphire located?

Located in Pamankada West, this hotel is within 2 miles (3 km) of New Delmon Hospital, Raux Brothers and Dehiwala Zoological Garden. Majestic City and Isipathanaramaya Buddhist Temple are also within 2 miles (3 km). Wellawatta Railway Station is 12 minutes by foot.

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Reviews

Hotel Sapphire Reviews

7.6

Good

7.4

Cleanliness

7.6

Location

8.2

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 32 out of 107 reviews
Rating 8 - Good. 39 out of 107 reviews
Rating 6 - Okay. 20 out of 107 reviews
Rating 4 - Poor. 10 out of 107 reviews
Rating 2 - Terrible. 6 out of 107 reviews

Reviews

6/10 Okay

Kokilaverny

Disliked: Amenities
Shops nearby
Stayed 6 nights in Sep 2025

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025

8/10 Good

Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beds clean. Clean room very satisfied. Air conditioning very good. TV connection problem. Bathroom need improvement. The doors and tiles require little improvement. Shower taps not working properly. Washbasin stopper not working.
Stayed 8 nights in Sep 2025

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025

10/10 Excellent

VALLIPURAM

Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025

8/10 Good

Nadarajah

Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025

10/10 Excellent

Raja

Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in very convenient location for dinning, shopping and public transportation.
Stayed 6 nights in Mar 2025

8/10 Good

Evelyn

Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025

10/10 Excellent

Shiyamshangar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 8 nights in Mar 2025

6/10 Okay

Shantha

Disliked: Property conditions & facilities
This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
Stayed 9 nights in Aug 2025

8/10 Good

Thangarajah

Liked: Cleanliness
Disliked: Amenities
Only good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very old. Staff were friendly. They lock the hotel main door at 10pm and open at 6am. You need to call a mobile number to ask them to unlock the main door. They answered my 6th call when I called them while I was standing outside of the hotel. No shampoo or shower gel provided by the hotel, but you could buy them from the nearest supermarket that is found next to the hospital. Did not find any bin in the room, and the carpet was very dirty with lots of marks on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Sapphire Colombo Hotel

The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Sivakumaran

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities
Very convenient location for all needs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonette

Liked: Amenities
Good and kind care service
Stayed 1 night in Aug 2024

2/10 Terrible

VISVALINGAM

Disliked: Cleanliness, amenities, property conditions & facilities
Badly maintained with ancient wornout flooring. Stained towel and bed linen. Poor wifi.
Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front & lobby of the hotel looks appealing, however inside is a different story. The room was dark and not cleaned properly. Only 1 lift was working and very small. Reception staff no form of welcoming guests or smiling. The hotel needs to keep up with maintenance and revamp the place up.
Stayed 1 night in Jun 2024

2/10 Terrible

Sachithananthan

Overpromised the facilities. No actual gym or swimming pool. Not a lot of sockets, really old furniture and not clean room
Stayed 3 nights in Apr 2023

4/10 Poor

Shamini

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in May 2023

2/10 Terrible

casie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude. When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well. After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room. My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal. Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect. With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
Stayed 4 nights in Apr 2025

2/10 Terrible

Mithunan

Stayed 1 night in Aug 2025

10/10 Excellent

Mithunan

Stayed 1 night in Aug 2025