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"Large room/suite was lovely but lighting was a bit dim. Still, a favorite place to stay while in the Syracuse area. Nice breakfast too. "

"Clean room, good location, Friendly staff, typical breakfast "

"Room was dirty. No bedding for pull out. Staff was nice. Pool and hot tub were excellent. Breakfast was horrible."

"The room was very clean and the staff was friendly. My only suggestion would be the rooms need more lighting. "

"Great Location and Exceptional Service" My recent stay at the Randolph Hotel was a very good experience overall. As someone traveling through the Syracuse area, the location was unbeatable—situated right off the Thruway and only about a 10-minute drive from Syracuse Hancock International Airport (SYR)."

"Hotel is completely outdated. No body soap when arrived; 2 old, small, rough bath towels. Strange smell in the room. No housecleaning during 2 night stay. No warm blankets, just heavy sheets. Doing construction throughout building. Tried to take a nap later in day after long college tour but couldn't because they were drilling and hammering in room next door, so loud. Staff not very friendly. Wouldn't stay here again. "

"Parking was easy and secure, room was clean, easy checkin"

"The Room was very nice, a fair price."

"The room overall looked clean but I found hair that didn’t belong to me on the pillows and the towel. The soap dish wasn’t cleaned and the shower didn’t drain properly (also some hair left in the basin). I also wasn’t given a trash can for my room. The blackout curtains wouldn’t slide all the way over so I had some trouble sleeping as well. Otherwise, the breakfast was good and the staff was kind. "