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"Directly connected to Haneda Airport Terminal 3, this hotel offers seamless access without stepping out into the rain. One of its most commendable features is the efficiency of the check-in process; by utilising the KIOSK terminals, guests can bypass the lengthy queues typically found at reception. This level of convenience is arguably a significant advantage that many hotels in Europe have yet to match. Regarding the interior, the facilities are consistently pristine and provide a highly comfortable stay. Furthermore, the inclusion of a communal bath is an exceptional highlight. For a Japanese guest such as myself, having access to such a facility is truly the most gratifying aspect of the experience. However, there is one point that may cause slight inconvenience. For safety reasons, passengers with suitcases are restricted from using the escalators. Staff members are stationed at the entrance to direct—or rather, instruct—guests to use the lifts instead. The challenge is that there are only two lifts available; they operate quite slowly and often become congested, making entering and exiting the building time-consuming."

"I enjoyed my stay at this location. The room and hotel areas were clean and well kept. The staff spoke English which was helpful, they were very accommodating and kind. The building is secure with a guard, you can only access the elevators with your room key. The location is perfect, right in the hub of Kobuchiko and the Cine City Square, close to multiple train stations. Rooms are typical for Japan, small but adequate. I recommend this hotel for your stay!"

"This was our second stay at this hotel and still our fav place to stay in Tokyo. Lovely rooms (albeit small) and incredibly helpful staff."

"Staff were incredibly helpful and pleasant. Wonderful location"

"Room was very big for the price, however the bed was pretty rock hard and pillows were like concrete. The washroom was dated like the property. It was nice being in the main building but with all the curves it’s easy to get lost. The Lawson down stairs in the lobby was super convenient. The downsides are you can ship your luggage to the hotel and they’ll hold it til you arrive. But if you have a future reservation they will refuse to hold your luggage regardless of your reservation. It’s a very weird policy at this specific location. Never had this issue at the many other toyoko I’ve visited across the country. For the price point, you’re better off going to stay at hotel nikko or tobu as it’s a lot more comfortable than concrete."

"Everything was convenient and staff was professional and friendly."

"Great overall hotel and spacious"

"The buffet breakfast was very good, but usually a long line to get in. Aside from that, the hotel restaurants were overpriced and/or indifferent quality. There were very few other cheap or good restaurants within an easy walk/ Aside from that the stay was good. even had room to open our luggage in our room and sprawl out on the writing desk--s rarity in Tokyo. "

"Excellent hotel. Staff are the best!!!"