Search Hotels Near Chepstow Castle, Cardiff

"The staff was excellent and very helpful. The room was clean and comfortable, and the food was really good. "

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"Firstly fantastic staff. Nothing too much trouble. Lovely well stocked bar area. Fabulous breakfast. Very clean. Free parking to the rear of the property. Central location. We stayed as we were attending a wedding so didn’t really explore much but what we saw was very nice. Bedrooms were basic but this was obviously reflected in the price. Teas and coffee were well stocked in the room and had a good variety. Larger towels would have been appreciated. On the whole fantastic stay and for the reasonable price it was good. "

"Really lovely property- will be coming back. Recommend it completely "

"Lovely, warm and spacious room.Hotel in a great location, near Wye Valley walks and Tintern Abbey."

"Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong indeed. They really need to invest as it could be lovely - it’s a great location. "

"Wonderful everything was great"