Search Hotels Near Castle Casino, Birmingham

"Friendly staff and good breakfast "

"This was my second time staying in the hotel and i was disappointed unfortunately... My room had a weird smell when i arrived regardless of the windows being opened. The bathroom had seen better days, it was worn down and when i ran a bath for myself, I had to empty it and clean it myself as there were pubes(not mine) and other dirt floating in it... My duvet cover was dirty, it had some dried out fluid on the bottom side. The breakfast was poorly topped at 8:30 in the morning(still 1.5 hours befor the end of it 11:00) no fried eggs lots of stuff missing and not been topped up."

"The breakfast was good. The staff were very polite and helpful and friendly. "

"Comfortable stay, friendly staff, convenient location with lots of shops and food places near by. "

"The room was dusy. Carpet was reall dirty in room "

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"Decent place to stay. Needs some upkeep "

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."