Castello di Cisterna Hotels from ₹5,605

"This is by a very long mile the worst hotel I have stayed in and I have been to some places. To start - our the bathroom reeked of septic gas, by night time, it had engulfed the entire room. I was going to ask for a room change for this reason but when cleaning came around next morning, it was clear the other rooms had the same issue. The entire corridor was filled with septic odour, it wasn’t even worth bringing up. The only possible explanation is a backwater valve had not being installed to the septic tank and the bath and WC shared the same plumbing. Considering the above, everything else that followed pales in comparison. Our room was facing the main street and it had zero sound proofing so you could literally hear people chatting outside in the morning and every car go by in the night. I asked for a room change on this basis as between this a the sewer odour we had managed no sleep after and 6 hour flight - we were told with no pretence of empathy there was no room change option available. I cannot comment on the breakfast option as we have little appetite after inhaling septic gas all night. The only redemption was getting my wallet back after I had forgotten it at the hotel. When I called the hotel, they confirmed they had it and I returned to pick it up."

"Shops were not that far. But there’s a construction going on in front of the hotel and they starts early and it’s very noisy. "

"The pool is not usable during my time there, so a bit frustrated if missed information "

"Beautiful hotel with exceptional service. Breakfast was delicious."

"Great location. Friendly staff. Very comfortable."

"Friendly and very helpful staff. Newly renovated rooms. Minibar was stocked and free of charge with wonderful selection of water, drinks and snacks. Breakfast buffet had a nice variety. "

"Rooms very clean, staff lovely, breakfast was good too. Location central "

"Han cobrado dos euros de más No es importe es la inseguridad que genera Les he pasado un correo informando y se han dignado en contestar "

"First room we had was filled with mosquitos and small gnats. Water pressure and temperature fluctuated greatly which made showering incredibly tedious. Toilet did not flush. Water barely drained from the shower and sink. Air conditioning was locked out and staff told us that it was normal for this time of year. Temperature in the room overnight kept rising and getting more and more humid. Sleep was terrible. We requested a new room for the second night. Second night we moved down the hall. There were less bugs, but water pressure and temperature fluctuations were worse. Still no air conditioning. At least the toilet flushed. Both rooms did have a nice balcony, and the rooftop terrace access is also a decent addition. Lastly, the area the hotel is in is riddled with crime. Police and military are constantly posted in the areas right outside the hotel. Did not feel safe. Do not recommend."