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Casablanca Belle & Boutique

4.0 star property
Unwind in style amidst Cartagena's historic charm. Enjoy delicious breakfasts and refreshing cocktails while soaking up the sun on our rooftop terrace.

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Cartagena Walled City's charm awaits at Casablanca Belle & Boutique. Treat yourself to a cooked-to-order breakfast, unwind by the rooftop pool, or indulge in a rejuvenating spa treatment - complete with manicures and massages. Take advantage of free WiFi, explore the garden, or simply lounge by one of two outdoor pools.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for COP 220000 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle
  • Rollaway bed fee: COP 220000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Casablanca Belle & Boutique have a pool?

Yes, this property has 2 outdoor pools.

Is Casablanca Belle & Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casablanca Belle & Boutique?

Casablanca Belle & Boutique doesn't offer parking.

What time is check-in at Casablanca Belle & Boutique?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Casablanca Belle & Boutique?

Checkout is at noon.

Does Casablanca Belle & Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is Casablanca Belle & Boutique located?

Located in Cartagena Walled City, this spa hotel is within a 10-minute walk of Santo Toribio Church and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 76 reviews
Rating 8 - Good. 7 out of 76 reviews
Rating 6 - Okay. 1 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

Reviews

Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this place is amazing, the hotel, facilities, rooms and more importantly the staff. can't wait to go back.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel in Cartagena!!!

What an incredibly beautiful n chic hotel right in old city...only 12 rooms/suites in a renovated colonial house.... easy walking distance to all the sights and restaurants and shopping. It has a rooftop pool as well as a small lap pool in lobby. I got a deluxe junior suite n it was huge and done in French country chic with modern touches. The bathroom is amazing with l’ Occitane products. Breakfast is included and it’s a civilized sit down proper meal served... not a buffet. But what truly sets this boutique hotel is it’s service especially Angie at front desk who books all the tours n restaurants for me. All other staff are professional and courteous. If I can give 7 stars to a hotel, this will be it!
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

O hotel é espetacular. Atendimento da equipe excelente.
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!! que calidad de empleados, dispuestos a todo y a sevir. te hacen sentir mejor que en tu casa.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en el área amurallada, cerca de todo

El hotel es precioso, acogedor, el servicio es de primera, el desayuno es muy rico y variado, habitaciones súper grandes, la decoración es lindisima , y puedes caminar a todo, restaurantes, iglesia, casas de cambio etc
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca de todo y lejos del ruido

Nos encantó! Regresaría feliz y lo recomendaría. A dos minuto de todo, habitación divina y olía delicioso. Buen desayuno, personal muy amable. En la esquina se alquilan segways, súper recomendado. Cerquita de la playa y a los deportistas les va muy bien.
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique

Only have great things to say about this boutique hotel. The staff were always available and helpful. The rooms were spacious and bathrooms were wonderful. The included breakfast was a true perk.
Stayed 5 nights in Oct 2017
Verified

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymooners

We stayed her for the last part of our Honeymoon and it was absolutely perfect. We were able to walk to restaurants and activities with no problem. The hotel itself was just lovely. We would definitely recommend it!
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendable

Es un lindo hotel, si bien los servicios son básicos en términos de opciones de comida, todo lo demás está increíble, las habitaciones, el servicio del personal, la zona, es muy recomendable
Stayed 5 nights in Sep 2017
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo!

O Hotel possui poucos quartos, é bem intimista e aconchegante. A Decoração bonita, funcionários extremamente atenciosos e café da manhã muito bom ( apesar de não ser buffet). Fomos muito bem cuidados durante nossa estadia. O quarto é lindo e enorme assim como o banheiro. A sua localização também é boa.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel muy bello con staff muy agradable.

Es un hotel muy bien logrado, el staff es muy agradable y profesional. las habitaciones muy acogedoras, con camas, almohadas y sábanas de primera calidad, la ducha espectacular. El area de piscina muy linda. El restaurante podría dar mejor calidad, solo sirven pan de caja y no hay espresso. Maryelis nos atendió como reyes y Fabio el mesero muy agradable y profesional. Todo el staff merece ser felicitado!!!! Volvería a quedarme ahí a mi regreso a Cartagena.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We had a wonderful time at the Casablanca, great room, and breakfast, easy walk to all attractions
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with warm, courteous service

Very beautiful hotel maintained very well, nice made to order breakfast, very courteous service at front desk by Angie and Maryellis. Spacious rooms, invitingly cool and fragrant when you return from a long day. Only two suggestions--shower in our room was weak, and coffee machine in room would help, but they did send coffee to our room when we asked for it the night before.
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Lianne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not 5 star

Service was not great for 5 star hotel.Food was average.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Mayté

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel, bien ubicado

Casa blanca es un hermoso hotel, la ubicación es ideal, aunque está ubicado en la zona de la ciudad amurallada, se encuentra ubicado a la orilla de ésta y no es ruidoso, es muy acogedor y el servicio del personal es muy amable y cálida. Las habitaciones son muy amplias y cómodas, con una bonita decoración. Está ubicado a media cuadra de la playa y caminando se encuentra todo lo que uno puede visitar y disfrutar de la Cartagena Antigua. El mismo personal del hotel te recomienda los lugares para visitar fuera de la muralla y te proporcionan el transporte para ello. Lugar hermoso que se tiene que disfrutar con con clima muy propio del caribe. Recomendación, hay que preguntar por los cargos de impuestos que no están incluidos en la tarifa que ya se pagó por la habitación.
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with huge rooms. Loved having the rooftop lounge area and pool, which felt like a little oasis in the city.
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It earns its high rating

I arrived well ahead of standard check-in time after 15 hours of travel. They were able to get me into the room within 15 minutes and I got so much-needed crash time. The staff is wonderful and friendly. The included breakfast is delicious with sufficient choices. The Spanish menu has at least one option that's not on the English menu ... an omelet with ham and potato. The swimming pool on the main floor is narrow and pretty short, but I still got laps in every day, which was a great prep for the snorkeling trip I took later in my visit. The roof-top pool is a nice place to sit and cool down in the middle of the day or in the evening after the day's activities. I met a woman at the hotel who was visiting alone for her birthday, and the staff surprised her with a birthday cake which made her day. Access to the hotel is controlled with a buzzer ... there is someone at the front desk at most times, but use the knocker if you buzz a couple of times and don't get a response. On departure, I had requested a taxi which didn't show up, but I don't know where the failure was on that one. I would stay at the Casablanca again in a heart beat. There are a lot of boutique hotels and this is definitely a great experience if you can afford it. I'm so glad I stayed here instead of at one of the big block hotels that could be in any city.
Stayed 6 nights in Jul 2017
Verified

10/10 Excellent

Nkechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, Intimate Hotel with Excellent Service

I stayed at Casablanca Belle And Boutique for three nights in July. First of all the hotel is beautifully furnished. Waterfalls and fountains are throughout the property, the furniture has an antique feel with modern finish. Bathrooms were clean and pretty. It is also quiet and intimate. It felt like an oasis. The service is also excellent. Hotel staff helped me locate an ATM, suggested restaurants and booked an island tour for me. They also gave me a complimentary bottle of wine and a surprise birthday cake! They were warm and gracious throughout my stay
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

nm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, nice rooms, perfect location

Great service, nice room, perfect location, beautiful bathrooms. You can feel like home
Stayed 2 nights in May 2017
Verified

8/10 Good

Moni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito en la ciudad amirallada

Hotel muy bonito, solo son 12 cuartos y el servicio muy especializado personal muy amable y simpatico, la carta esta muy limitada pero la comida muy buena. La suite principal grande y muy espaciosa con balcon a la calle
Verified

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal agradable, servicial y simpático. Te hacen sentir como en casa.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great hotel, kind staff

Everything was great, just a small issue with tu AC, and we had to change rooms.
Verified

10/10 Excellent

Sigrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel en Cartagena

Inmejorable! La atencion es magnifica por parte de Candy y las instalaciones del hotel son hermosas!
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful luxury boutique hotel in walled city

Absolutely gorgeous hotel. I was blown away. The rooms are gorgeous and beds are super comfortable. The staff was helpful and pleasant. This is in the old walled city which is where you want to stay. Close to shopping, bars and restaurants though still feels tucked away.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención. Es un hotel boutique muy agradable y bonito