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Atlantic Lux Hotel

4.0 star property
Pet-friendly hotel with casino connected to the convention center in Cartagena

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Atlantic Lux Hotel

Outdoor pool, pool loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Standard Room | View from room
Suite
Terrace/patio
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is ₹7,293
Price available on 11/05/2024

Check out the area

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001
  • Popular LocationBocagrande Beach2 min walk
  • Popular LocationClock Tower4 min drive
  • Popular LocationCartagena de Indias Convention Center4 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)18 min drive
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Cartagena

Located near the beach, Atlantic Lux Hotel is in Bocagrande neighborhood and is connected to a shopping center. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Playa de Punta Arena. Cartagena de Indias Convention Center and Marbella Beach are two other places to visit that come recommended.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Bocagrande Beach - 2 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • San Felipe de Barajas Castle - 5 min drive
  • Marbella Beach - 19 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • Calle 8 Lico-Bar-Terraza - 2 min walk
  • Crepes & Waffles - 3 min walk
  • Hamachi - 1 min walk
  • El Gran Pandebono - 1 min walk
  • Chef Julian - 3 min walk

About this property

Atlantic Lux Hotel

Upscale hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and Clock Tower, Atlantic Lux Hotel provides free English breakfast, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 3 casino gaming tables, a casino VIP room, and 4 slot machines. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurante Aqua, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • A round-trip airport shuttle (surcharge), a front desk safe and free newspapers
  • Luggage storage, a banquet hall and a water dispenser
  • A 24-hour front desk, 1 meeting room and wedding services
Room features
All 87 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Satellite channels, daily housekeeping and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Aqua
  • Terraza Granaio Cucina

Things to do

  • 3 gaming tables
  • 4 slot machines
  • Bingo
  • Casino (150 square foot of space)
  • Children's pool
  • Evening entertainment
  • Outdoor pool
  • Pachinko
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (125 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per person (roundtrip)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Frequently asked questions

Does Atlantic Lux Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Atlantic Lux Hotel?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Atlantic Lux Hotel on 11 May 2024 start from ₹7,292.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Atlantic Lux Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Atlantic Lux Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 453 reviews" "
Rating 8 - Good. 170 out of 453 reviews" "
Rating 6 - Okay. 84 out of 453 reviews" "
Rating 4 - Poor. 38 out of 453 reviews" "
Rating 2 - Terrible. 31 out of 453 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Claudia, Otonabee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken air conditioning and the staff didn’t care. It took more than 24 hrs to get a new room. Quality of sheets really bad. Poor customer service.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verónica Avilés

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Stayed 2 nights in Feb 2024

4/10 Poor

Alexandre

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in. Was given a standard room where u could hear animals going crazy. I had to convince them i paid for a premium room. I finally got it but It still didnt match the description. Fine. Then another couple was given a key to our room and walked in on us getting ready to shower. I had to get my key re made every single day, their payment system malfunctioned and it wasnt made clear to me what happened w my billing. Staff never apologized for anything. But the couple that walked in on us did.
Stayed 2 nights in Jan 2024

4/10 Poor

john, Wappingers falls ny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice and helpful thank u will stay any time very convenient close to it all thank you you guys rock

6/10 Okay

Celia, Beaverton

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Needs a lots improvements and maintenance, the AC it was dripping water went you put the settings in cool so you have to use only fan option, (somebody move the bed directly in front of the AC, Lol) the safe not working, after you come from outside you want to hanging your stuff not to put it in the floor or bed and another little things
Stayed 3 nights in Dec 2023

2/10 Terrible

Butt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the attendents was insanely rude and entered my room without a knock or any warning and then proceeded to bother me about check out 3 hours before i had to check out !!! I hadn't even got breakfast yet .....ill never stay at the Atlantic lux again .....huge let down compared to 6 months ago
Stayed 2 nights in Dec 2023

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
This hotel was horrible, not only did the elevator stop working at some point and that we had a walk up 13 floors but the service is horrible and the rooms are old and outdated and the wall are cracked. The drawers are broken on the dresser and on the desk there is mildew in the hallway of where the rooms are and the staff is nasty and rude and they don’t give you a refund
Main lobby entrance
My room
Stayed 4 nights in Oct 2023