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"El servicio de algunos empleados es término medio. La mayoría son muy amables. A mi chico le cantaron cumpleaños en el restaurante francés y fue memorable (con güiro, tambora y una súper vela). En términos generales solo puede sugerir a modo de crítica constructiva que deben trabajar con el mal olor a humedad de áreas en común como lo son lobby, el pasillo al Adult Area, el Restaurante The Valley y otras áreas que literalmente comparten la misma peste. Se debería trabajar con dehumidificadores o algún producto que trabaje ese problema."

"“Happy Anniversary “ spend a beautiful, peaceful, 4 days weekend just me and the wife, Enjoy all the amenities and food places around, also very safe and security in the hotel was very diligently. Thank you Condado Plaza and staff!"

"The hotel was amazing and so was the staff. The E team is incredible and try to engage and talk to you while in the pool and get you to do activities. The hotel was good all around definitely recommend. The food is also good."

"Love the decor, scent, live music. "

"Pro: Convenient. Con: needs a real designated area. The outside area for night entertainment is not enough. "

"The food was appetizing, the drinks were amazing and the experience of a personal butler was phenomenal "

"Nice people and nice service. "

"Food was okay . Property was nice and so was the staff . Great getaway ! "

"Beautiful property with a lot of activities to do for all ages. The waterpark was a lot of fun and a bonus for the kids, and even for the adults. There are a lot of options for water sports and tours on the beach. The beach was very clean. I highly recommend this property."