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"Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!! Bath didn’t work no plugs in sink or bath . Bedding changed every day and housekeeping was very good "

"The staff are nice and helpful. There are several good Italian restaurants nearby. It’s convenient to take the water bus to everywhere."

"The hotel is extremely beautiful and completely spotless. The breakfast was superb with so much choice. Shuttles were on time and with plenty room. The hotel is let down by some of the staff who are not super friendly and we didn’t always feel welcomed. The aircon in our room was also broken. We ordered two coffees to our room and had to pay 24 euros for the pleasure. The pool is only open in summer months. "

"3pm check in turned out to be 4 pm although they gave us a complementary drink to compensate. Common lift areas smelt of vomit and unbearable. Rooms were great though. Limited food choices for vegetarians and local restaurants in murano were shut hence not a great experience. "