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"Been to SF more than 10 times - usually stay around union square for Moscone - but honestly this is now my fav hotel, amazing design, very unique architecture. Rooms well maintained, clean and appointed and super friendly and helpful staff, nothing was a problem and everything I asked for sorted quickly and hassle free. This isnt always the case in SF. Bonus this part of town is without all the hassles and troubles you find further up in Union square and surrounds - the walk to Moscone wasnt bad and the hotel made it worth it. Definitely will be back here if I can. "

"First impressions are everything. Jenna was extremely warm and welcoming. She was so kind and asked my partner and I for our pronouns to ensure she was being respectful. Her explanation of the hotel was thorough and answered all our questions. She’s a very rememberable person and the hotel should be very grateful so have someone like her on the team. A true asset. The room was super cute! We had to kill about 10 gnats which was off putting but other than that, the room was fine. I would suggest more lighting or better bulbs. It was so dark, even with all the lights on! "