Bolingbrook Hotels with Hot Tubs

"I called the hotel before we even went to confirm the pool hours and I was told 7-9. When we checked in at the front desk I asked again, and I was again told 7-9 but when we went to go to the pool the next morning before checking out, we were told the pool did not open till 12. I would have gotten a hotel where we could swim if I would have known."

"❤️"

"Front desk staff seemed to speak to me as if I was inconveniencing their day when you work a front desk and your people coming in from out of the area, it’s important to offer a warm and welcoming tone. I did not experience that with said staff had a massive issue with parking that led to me having to call the front desk 16 times after being hung up on while I was stuck in the parking garage at the gate trying to get into valet Had another problem, getting extra pillows and blankets. They seemed annoyed each time I reminded them I still had not yet received them. The hotel itself is in a decent location. I just think that the staff is extremely unprofessional "

"Ceiling of bathroom was peeling and the hair rinse was out of battle dispenser. I was expecting coffee or hot water dispenser in room but no and there’s no complimentary water either."

" STAFF were excellent. Food in restaurant really delicious."

"Great As Usual."