Black Diamond Mines Regional Preserve Trip

Restaurant staff and food very good. Front desk very good. Housekeeping did a poor job, cleaned room once and did not provide hand towels or wash clothes. Common areas are good with the exception of the gym which was totally inadequate. Lobby, bar, pool areas very nice. Rooms need an upgrade a little worn. Bed was very nice

On a positive: check in was relatively fast and accommodating, beautiful views of the ocean. On the other hand, room furniture was old, room was consistently not made up until early evening hours, phone calls for hotel services were not answered for up to 10 minutes, daily parking fees were unreasonably high.

My only issue was that I did not receive the discounted rates that LXR offered because I made my reservations through Expedia. I feel Expedia should be more transparent or at least or the same discounts as the hotel does.

Clean, quiet, beautiful landscaping and prime location.

Very helpful staff.